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Adobe Photoshop Family

Adobe Administrator

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778 Messages

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16.7K Points

Wed, Nov 14, 2018 6:55 AM

Photoshop CC 20.0.1 is now available.

We are happy to announce the release of Photoshop CC 20.0.1.

This update includes fixes to some of the top customer reported issues among other bug fixes.
See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. 
More detailed instructions for updating

Responses

38 Messages

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890 Points

2 years ago

So when are you going to fix the mess Adobe's created with LR Classic?

Adobe Administrator

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14.8K Messages

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285.3K Points

You're going to need to be more specific and create Lightroom specific topics for what you're seeing.

Sr. Product Manager, Adobe Digital Imaging

1 Message

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100 Points

I understand that HDR Panorama Merge is a new feature in Lightroom CC, but I feel it's fair to expect your support team to be familiar with it. I have spent hours with them, trying to get past the import module to the develop model to at least see the action under Photos in menu bar that you show in your tutorials.  Please review the content of my support calls. After 40-minutes on a single call, I realize that I know more about it than they do! You can't really expect your subscribers to train your support staff do you? After watching one fool wave my curser all over my display for many minutes, I was literally dizzy, my only reprieves when he would continually ask me to hold "for just a moment" while he looked up the issue. Please listen to these: ADB-4394670-F5K9, ADB-2705294-P5H6 , and 20000031453356.  In every call, I eventually asked for senior or supervisor support. Twice, I agreed to appointment windows for a return call from a senior advisor; neither called. Please look up one of my three case numbers on this issue and reply to my email, text, or phone.

631 Messages

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9.6K Points

I read this and Adobe Photoshop forum and met many such examples where support couldn't help and either sent to this forum or users tried to find a help on that other forum. Fortunatelly regular users are better and do the job the support usually cannot. The broken promise of calling you back is offen occurence as well.

122 Messages

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2.1K Points

For all of the Adobe Techs and paying customers too responding in this 'Family Forum' it should be evident that something is wrong with the PS product. I have seen many comments about the product being sluggish across both the Apple and Windows platforms. I had V20 backed out by technical support in India who logged into my machine (they were surprised has to how it was working). I had been on V18 and noticed nothing wrong but now on V19 there are still issues. Here are only two: When using the dropdown for the brushes, the brushes don't show up for about twenty seconds. Copy then Paste fails often, the previous 'copy' is 'pasted'. I want my V18 back!!! Good Luck!     

4 Messages

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474 Points

2 years ago

Thanks for the update. Any info on whether you will reverse the changes to shift behaviour in free transform? Or at the very least put a preference in to allow easy reversal of this behaviour? I know this is what is driving a lot of people back to CC 2018.

82 Messages

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2.2K Points

Don't forget the transform autocommit mess! I'm not installing v20 until these things are changed.

534 Messages

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12.2K Points

Same here!

631 Messages

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9.6K Points

I am not going to use CC 2018 because of some bugs. Ops - there is CC 2019, so a year of waiting passed to wait again another is going to be elapsed with no expected result? Will that repeat I will be ignored again till CC 2020?

For my needs I have CS6 EXTENDED, but I would not have any objections to upgrade to latest release if I saw you're taking your single users for serious, that I perfectly doubt at this moment.

2 Messages

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232 Points

until they address this issue with the free transform i will not update photoshop

988 Messages

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16.7K Points

I don't care about the shift key but the autocommit is driving me nuts.

73 Messages

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2.1K Points

2 years ago

Is there any list of fixes in 20.0.1? couldn't find one

556 Messages

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11.9K Points

It's in the description of this announcement - https://helpx.adobe.com/photoshop/kb/fixed-issues.html

73 Messages

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2.1K Points

ah thx, now I see it :)

5 Messages

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200 Points

2 years ago

20.0.1更新後,在lightroom邊修好的RAW 直接導入PS會變成無法編輯。需另存PSD後再重新讀入才能處理。怎麼回事呢??

Translated: After the 20.0.1 update, the RAW directly imported into the PS in the lightroom will become uneditable. You need to save the PSD and then read it again to process it. What happened??

Adobe Administrator

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14.8K Messages

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285.3K Points

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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162 Points

Thanks for the workaround! It works, but you also need to completely close photoshop then re-open it then re-load the PSD to make the functions or anything at all work again.

5 Messages

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200 Points

5 Messages

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200 Points

更新過後已經重開機過好幾次,問題依然存在

556 Messages

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11.9K Points

@Jeffrey I'm seeing this too actually. I thought it was just my system so kept ignoring it to see if someone would post about it. Everything is greyed out in the menus and I cant even create a new layer. Win 10 version 1809

 

631 Messages

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9.6K Points

2 years ago

Why there is no information on provided site which bugs got fixed for 19.1.7 version?

Adobe Administrator

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14.8K Messages

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285.3K Points

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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162 Points

2 years ago

After installing the latest update 20.0.1 most functions in Edit, Image, Layer, Select and Filter  are grayed out if you open images into PS from Lightroom (8.0).  If you open photoshop directly and open an image from there its all OK. Unfortunately this way I can not move my adjusted /developed images from lightroom to photoshop for further processing. Looks like I'll have to uninstall the new version completely to be able to continue working...

Adobe Administrator

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14.8K Messages

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285.3K Points

I replied to your other thread

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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162 Points

Issue was solved, Thanks!

5 Messages

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200 Points

2 years ago

Just installed the update but it didn't fix any of the bugs from previous version: Busy cursor while painting with brush and black pixels appearing after using liquify filter and now adding brush lag. And Yes, I did all the recommended solutions when updating to Mojave, but still never got better... 

Adobe Administrator

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14.8K Messages

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285.3K Points

Did you do the following for macOS 10.14.1 after applying the 20.0.1 update for the blush lag?

Run the following command from the Terminal:
defaults write -g PhotoshopForceLegacyPaintMode -bool Yes
Then you have to enable Photoshop in System Preferences > Security > Accessibility


Also, make sure you have the release version of 10.14.1 update for Mojave to fix the Liquify issue.

Sr. Product Manager, Adobe Digital Imaging

56 Messages

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1.1K Points

That's two things Adobe forces users to put into terminal to retain our workflow, including the one for a return to "FREE" transform, which should REALLY be another legacy checkbox.

5 Messages

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254 Points

Legacy This Legacy That... Now we have to train our staff to write code... This is great.. think I'll just get a job at our Local VA Hospital pushing a broom.. I've had it with Adobe!

631 Messages

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9.6K Points

Regarding your other post I got for E-mail, you can't use here dirty words even if you cover most letters by stars. I got once rebuked when I censored somone's word this way. Next time don't use them if you want rest of your posts wasn't removed:

"As Steve Jobs used to call inept people and companies... BOZOS.. Hey how's Flash doing!? I agree with everyone here.. total Cluster at Adobe."

2 Messages

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158 Points

2 years ago

It says "November 2018" on the fixed issues page under "Earlier versions". I think that should be September instead!

631 Messages

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9.6K Points

Do you mean CC 2018 was updated to 19.1.7 version on September? Yestarday there wasn't any info about it until I asked of, and they added appropriate item, hovewer the month seems to be right as on the other page there's November 13, 2018.

2 Messages

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130 Points

2 years ago

not working for me. export from Lightroom to PS and now all edit options greyed out since the update. Restart of pc didnt help

5 Messages

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200 Points

跟我遇到的狀況一樣

Adobe Administrator

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14.8K Messages

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285.3K Points

We're investigating this issue. Looks like launching Photoshop first, then launching Lightroom will force this to work correctly.  Add a vote here to be notified when an update is available: Photoshop 20.0.1: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from Lightroom Classic

Sr. Product Manager, Adobe Digital Imaging

43 Messages

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1.1K Points

How about when opening an image directly into Photoshop and not even using Lightroom and getting all grayed out menus? I am working on JPEGs and getting this problem. This workaround won't work for me in this situation. I voted on that link for notifications.

2 Messages

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90 Points

I opened an image in Photoshop (only), no LR, and nothing works.

2 Messages

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70 Points

2 years ago

im still having the cursor problem with photoshop 2019.

2 Messages

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70 Points

2 years ago

also, the lasso tools display anything when I'm drawing

140 Messages

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2.6K Points

2 years ago

After updating to PS 20.0.1 from PS 20.0.0 and experiencing a slew of new issues that I've commented on elsewhere, I just received another PS update entitled CCX Process Version 2.5.2.11. What is this for and what does it fix?

631 Messages

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9.6K Points

2 years ago

I got for E-mail JC new reply to this theard that seems to be deleted. Because I found there something interesting as I noticed that as well, I would like to put this question to those that may know about it:

After updating to PS 20.0.1 from PS 20.0.0 and experiencing a slew of new issues that I've commented on elsewhere, I just received another PS update entitled CCX Process Version 2.5.2.11. What is this for and what does it fix?

163 Messages

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2.7K Points

https://forums.adobe.com/thread/2520970

https://feedback.photoshop.com/photoshop_family/topics/why-is-ccxprocess-app-on-mac-launchpad

CCX Process is part of the background apps/processes needed for Adobe Creative Cloud. What it does exactly, I'm not sure and I haven't seen an Adobe reply regarding it.

My suspicion though is that whenever a bug happens with it, it's likely due to some permissions errors. 

140 Messages

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2.6K Points

Thanks for the feedback Cameron. You speculations are similar to mine. Just seemed strange for it to popup in the midst of all the issues with the latest Ps, Lr, and Br releases being reported.

1 Message

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100 Points

2 years ago

Right now, I'm using photoshop cc2019 on Mojave and I'm still having the same "loading circle" issue, plus it's slower(a lot of input lag too while I'm trying to draw something) than the same version on High Sierra.

1 Message

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64 Points

same here    :(

Adobe Administrator

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14.8K Messages

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285.3K Points

Make sure you have the 20.0.2 update installed. It should fix the Mojave spinning cursor issue.

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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254 Points

2 years ago

Imagine if you could Non-Proportionally Transform a rectangular selection in Photoshop 2019.0.1 That would be a cool feature to have like we had in all previous versions. Transform Selection is Stuck on Proportional Only. What a Joke these Adobe Max shows are that claim “you can begin using our new version right away!” LIARS! Our company had to revert to 19.1.7... hey Adobe you owe us all some MONEY for this pain & suffering!

47 Messages

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1.4K Points

How proportional transform has been implemented is a real disaster for beginners and professional users, I agree. Everything that could have been done wrong, has been done wrong from in ergonomics and design here without any fall-back options. Really bad, yes.
But it is not true, that "Transform Selection is Stuck on Proportional Only", you now just need the Shift-key for non-proportional transforms.

5 Messages

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254 Points

YEP You're Right! Just tried it Thanks! However SHIFT Key.. That's ASS backwards as you inferred... I've always held shift key for Proportional Sizing in other apps or Selecting Multiple Objects, like in Illustrator. Wow Been using Photoshop as a professional for 25 years and never been this confused. Well this is my last Update PERIOD. I don't have time to retrain myself and staff. I retire in 8 years.. I'm 57 going to take Housekeeping JOB at our Local VA Medical Center. Hopefully the Brooms haven't changed too much.!  Tech has gone to the Dogs along with World Leaders. LOL!

534 Messages

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12.2K Points

I don't think the bug is fixed with the constrain link in toolbar. It's dead and doesn't do anything. The whole transform is a nightmare! I will remain with the 19.1.7 version forever I think! I absolutely despise the way Adobe has pushed another new version of PS which is BS and full of bugs and use us as Beta testers, because that is what it feels like. Adobe needs to pay us for fishing out the bugs for them. NOT HAPPY!

631 Messages

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9.6K Points

Your anger is rising. Just be careful ;) I got warning to stop posting my comments. However I considered them to be expression of truth they were taken as unapproriate. Personally I cannot accept that (whoever disliked my perspective) but as I respect other users feelings who took my opinions to be offensive I won't continue these disscusions further and say clearly what I think that is bad. I am simply disallowed to do so if I don't want to be in trouble. Good luck - you do good job, as truly presistnet and objective observer.