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Adobe Photoshop Family

5 Messages

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140 Points

Fri, Jan 24, 2020 1:58 AM

Photoshop: Can't Save to Network Drive following update to 21.0.3

Running Mac Catalina Someone posted having the same problem in November.

An Adobe person replied that it was a known issue in 21.0.0, and that theyre workin on it.

Meanwhile I had it working fine.

Until I updated to 21.0.3 today.

Now it's broken.

Works fine to my local drive.

Huge pain to save and move, save and move, save and move. Saving versions eats storage.

This one is totally a very grave ooooops!

So Adobe, when are you gonna get it together?

Responses

5 Messages

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140 Points

a year ago

Looks like the problem hasn't been fixed since November, and 2 updates.

6 Messages

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134 Points

a year ago

Same thing, still waiting to fix the issue since version 21.0.
Can't save over the files. Every save have to be a new file.
Working out of Synology NAS, never had any issues outside latest photoshop.
We have multiple computers having same issue on Catalina 10.15.2

Adobe Administrator

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15.8K Messages

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295K Points

a year ago

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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140 Points

a year ago

I had this problem with 21.0.2 and downloaded 21.0.3 today in the hope that it would fix the issue. It has not this is a real problem is photo shop is my preferred program for all my editing. Spent four hours on the image and had to throw it away.
Please help

1K Messages

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17.1K Points

Adobe does not support working across a network for this very reason. Too many variables.

1 Message

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60 Points

3 days ago

I had the exact same problem (Mac Pro 2019, Catalina, Photoshop 22.1.1). Main work volume is a NAS which was connected via SMB. Not one single application has an issue with that. And yet excatly that appears to be one of the issues. I reconnected the NAS volume via AFP and since then I'm able to open, edit and save files of all types again.

Another annoying Adobe bug in the long history of wrecking working features. Support has been no help (as usual) and direct support requets have not been answered. I'm so fed up with how they treat paying customers.