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Adobe Photoshop Family

5 Messages

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350 Points

Fri, Nov 16, 2012 6:10 PM

Solved

Photoshop: Can't cmd+tab to web browser (Chrome ver: 16.0.912.75) from CS6 (OSX/10.6.8)

When cmd+tabbing between Photoshop CS6 and Google Chrome, Photoshop document windows remain visual on top (but inactive). The web browser window is called up over other applications, but remains behind Photoshop. The problem seems to only happen when switching to Chrome.

Photoshop ver 13.0.1
Mac OSX ver. 10.6.8
Chrome ver: 16.0.912.75

Responses

Official Solution

Adobe Administrator

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14.6K Messages

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283.3K Points

4 years ago

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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350 Points

8 years ago

Has anyone else replicated? I can replicate on three similar systems.

15.1K Messages

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195.8K Points

8 years ago

No, I cannot reproduce this.

1 Message

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60 Points

Of course you can't you fucking dick. You're the most unhelpful person on these forums. Also, you look like a thumb.

10 Messages

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188 Points

@Adam Stevenson Hmm, there seems to be no "report troll" facility on here. Shame.

5 Messages

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350 Points

8 years ago

Interesting. LIke I said, three systems at my company replicate it.

http://forums.adobe.com/thread/979953

Here seems to be another person on windows having a similar problem with IE.

So either something hasn't been checked right in preferences (which is unlikely since other programs switch without incident)... or this is indeed a bug?

We had upgraded from CS5.5 to 6, and I've had to repair the install twice already.

5 Messages

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350 Points

8 years ago

Also Chris- to clarify, I'm operating with document windows, not tabs.

15.1K Messages

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195.8K Points

So am I, and I still cannot reproduce this -- command tab works just like it always does.

3 Messages

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80 Points

8 years ago

This same issue keeps happening on my system using Firefox.

2012 Macbook Pro w/ Retina Display
OSX 10.8.0
Firefox 16.0.2
Photoshop CS6 13.0.1 x64

If I restart the machine, generally it doesn't occur for about an hour or two and cmd+tabbing between Firefox and Photoshop will eventually lock up Photoshop. My work around is to do the keyboard shortcut like I'm going to force quit Photoshop (cmd+alt+esc), then I can move the Photoshop window behind the force quit window and reactivate it.

Here is a screenshot of how Photoshop appears when I cmd+tab to activate it after this issue starts:

15.1K Messages

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195.8K Points

If you have a document open, then somehow the window order has gotten messed up.
What we need to know is why it happens sometimes for some users, and never for others (like me) - so we can reproduce it and track down the cause.

3 Messages

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80 Points

Hi Chris,

I think I pinned down a reproducible test scenario.

I have a couple different Wacom tablets, but this issue only appears to happen when I am plugged into my Wacom Intuos 1 (first generation).

I'm not sure if the original poster was using an Intuos or a tablet, but it happens just about instantly when I plug my Intuos in, just cmd+tab between any app and Photoshop (not just Chrome, Firefox, but also Spotify, Adium and any other app running in the Dock).

I hope that helps!

5 Messages

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350 Points

Hi guys-

I was away for a bit. Its good to see I'm not crazy. My problem still occurs, and no, I havent used any tablets when experiencing this problem.

3 Messages

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80 Points

Unfortunately this problem is still occurring with Photoshop and my 1st generation Intuos Wacom tablet.

I believe it started after I started using Mountain Lion installed in my new Macbook Pro, as I didn't have a problem before with my older model Macbook, Photoshop or the Intuos Wacom tablet.

I was just curious if there was any progress made on this topic?

15.1K Messages

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195.8K Points

We haven't been able to reproduce it. We've found other Wacom specific bugs (and contacted them for fixes), and more than a few OS bugs related to app switching (and filed them with Apple) - but this one we just haven't seen.

2 Messages

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70 Points

5 years ago

This is happening to me too. CMD + Tab from Photoshop to Chrome. It switches the active application, however it does not bring Chrome to front. It shows Chrome in the Menu Bar, but Photoshop remains on top.

5 Messages

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120 Points

5 years ago

I am also having this issue. It started sometime at the beginning of the week. All other browsers operate as expected. It is only photoshop that has the problem with Chrome as well. All other applications CMD + Tab as expected.

This is the only forum I can find anyone else reporting a similar issue.

Mac: El Capitan 10.11.2
Chrome: 47.0.2526.106 (64-bit)
Photoshop: CC 20151209.r.327 x64

4 Messages

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90 Points

5 years ago

We have the same issue on our computers running OS X 10.11.2, Adobe Photoshop 16.1.1 (the Creative Cloud version) and Google Chrome version 47.0.2526.106 (64-bit).

Has somebody with similar configuration not that issue?

Thanks for any help!

Yann

15.1K Messages

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195.8K Points

Three people posting about this in one day after it's been gone for a year -- probably means that a Chrome update reintroduced the bug. Please let Chrome/Google know about this so they can fix it.

5 Messages

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120 Points

Thanks Chris - I have reported the issue to google. We shall have to wait and see.

4 Messages

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90 Points

We observed that only OS X 10.11.2 computers are affected. We can't reproduce this behavior running OS X 10.10.5.

15.1K Messages

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195.8K Points

Ouch. That is going to make debugging more interesting for Google.

1 Message

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60 Points

5 years ago

Also having this issue
OS X 10.11.2
Model: MacBook Pro (Retina, 15-inch, Late 2013)
Photoshop: 20151209.r.327 x64, 2015.1.1 release

When I tab or switch using the dock to a web browser photoshop will stay active.

15.1K Messages

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195.8K Points

Again, let Google know about this, so they can fix the Chrome bug soon.

22 Messages

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586 Points

5 years ago

Also having this issue switching between PS and Chrome

This has been happening on CC 2014 and 2015 on both OS 10.09 and 10.11

MacBook Pro (15-inch, Mid 2012)

2 Messages

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72 Points

5 years ago

Any movement on this? It happens consistently to me. Also confirmed with 3 others on our design team.

CMD + Tab from Photoshop to Chrome switches the active application, but does not bring Chrome to front. Chrome shows in the Menu Bar, but Photoshop windows remains on the top layer.

OSX El Cap. 10.11.2 | Photoshop CC

5 Messages

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120 Points

I reported the issue to google and have never heard anything back.

2 Messages

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72 Points

Thanks for the quick response Amber. Guess we'll just have to live with it and hope it works itself out :(

22 Messages

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586 Points

5 years ago

Another thing I noticed was when tabbing to the Finder it only shows one window, even if there are multiple windows open. Can you guys see if the same thing happens? It could be related.

Amber, could you reissue a report to Google?

4 Messages

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90 Points

I guess we should all report this bug to Google: Open Chrome, go to the wrench top right > Help > Report an issue... I also sent them the url of this thread.

4 Messages

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90 Points

Same issue here when tabbing from Photoshop to the Finder, only the foreground Finder window is in the foreground, the others are kept behind the Photoshop window.

5 Messages

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120 Points

5 years ago

Hmm I just tried this with mixed results. It only displayed one finder window once out of about a dozen times. Had not paid attention to this before so I don't know if it is related.

I will reissue a report but I think it would be helpful if we all did this so Google realizes this is becoming a larger issue.

If the finder window is effected does this mean it could possibly be an OS or Photoshop issue?

15.1K Messages

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195.8K Points

If it is only happening when Chrome is running, then it's a repeat of the old Chrome bug.

1 Message

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80 Points

5 years ago

I also experience this and it's extremely frustrating. The workaround I use is that I use multiple desktops via spaces and keep PS and browsers in separate spaces. Seems that the act of sliding between different spaces based on applications prevents this issue from happening.

5 Messages

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120 Points

As a workaround this is awesome! I don't normally utilize spaces but now that I know it is just control + arrow it is as easy as command tab.

AND I just realized you can still just use command tab. Even without the glitch I think you just improved my development workflow.

Thanks for the suggestion!

127 Messages

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2K Points

I also tried that workaround, but when using cmd-tab with spaces, app switching is also not working :(

5 Messages

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142 Points

Found another workaround. After having pressed CMD Tab and switched to Chrome (but still having photoshop on your screen) you just might add CMD < on german Keyboard, CMD ~ on english. Works for me.

2 Messages

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70 Points

You legend, that worked perfectly.