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Adobe Photoshop Family

1 Message


90 Points

Wed, Feb 1, 2017 9:58 PM

Photoshop: Cannot Export on Extended Desktop on Lose Focus

I have 2 monitors, extended desktop, Windows 10 64-Bit and the latest Photoshop CC.

I use PS on my main screen. When I export an image (File > Export) and then move my mouse over to the other screen and click anything, then come back to Photoshop, I cannot finish the export. The only available option is the "X" in the top-right corner to close the export dialog. I then need to start the export over and be sure not to lose focus.

I believe this happens in Illustrator as well, but I don't use it as much.




195 Messages


4.3K Points

4 years ago

Hi, I've tried to reproduce your problem but haven't been able to.  Can you double-check that you are on the lastest version (Version: 2017.0.1 20161130.r.29) and also just to be on the safe side, make sure you have all of the latest Win10 updates and that your video drivers are up to date?  Also, if you have a screenshot, animated gif or video showing the problem, that would be helpful for attempts to reproduce the problem.  Thank you.