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Adobe Photoshop Family

4 Messages

 • 

102 Points

Mon, Oct 26, 2020 1:19 PM

Photoshop: Can not resize window size from top border

I am sorry that I am not good at English.

It no response, If I take mouse on window top border.
I can not resize window size from top border.

And I have other problem to alternative window caption bar.
· context menu is  not display on right click.
· If window is maximum and double click on top most window border, window is not chage.
 * I want to selectable original Windows look and feel. Like Adobe Bridge CC 2018.
   (I love Windows.)

My Environment
· Windows 10 Pro x64 v1809 (Japanese)
· Adobe Photoshop 2020 (21.2.4 20200922.r.323 2020/09/22: 8e8e91e8543 x64)
· Adobe Photoshop CC2018 (19.1.4 20180507.r.325 2018/05/07: 1170750 x64)

Responses

Employee

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199 Messages

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3.4K Points

a month ago

Hi @libraplanet ,

Thank you for reporting your issue.  Are you saying this happens with both versions of Photoshop, v19.1.4 and v21.2.4?  We recently launched Photoshop v22.0.  Can you try to see if the issue still occurs with v22.0?  Thank you again.

Sincerely,

Andrew

4 Messages

 • 

102 Points

Hi @andrew_sender 

Thank you for reply.

This problem happens with both versions of Photoshop, v19.1.4 and v21.2.4.

And, I tried with v22.0. this problem happens with Photoshop v22.0 too.

(22.0.0 20201006.r.35 2020/10/06: 4587a1caa63  x64)

 

Thanks.

Employee

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199 Messages

 • 

3.4K Points

Thank you for trying v22.0.  Since the same problem has been occurring with the last 3 versions of Photoshop, which spans 3 years.  Perhaps it is the operating system.  Have you updated Windows 10 recently where the issue suddenly started?

4 Messages

 • 

102 Points

Thank you for reply.

I have two Windows PC, And both with same problem.
I installed Windows 10 for both PC at 24th October, 2019.

Adobe Bridge 2020 (10.1.1.116) changed same looks with Photoshop CC.
but, this problem is not happens with Adobe Bridge 2020.

Thanks.

Adobe Administrator

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15.4K Messages

 • 

291.4K Points

17 days ago

I will have our Japanese support folks reach out to you directly via email to see if they can better help you.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

 • 

102 Points

@JeffreyTranberry 

Thank you for reply.

I got contact  from Japanese support.

Thanks!!.

(edited)