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rory_conheady's profile

5 Messages

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110 Points

Tue, Nov 1, 2011 3:13 PM

Solved

Photoshop: Broken Brush cursor issue

Whenever i use the bracket key to resize a brush i have an issue. When i shrink the brush it breaks into many small circles in a line and when i make the brusher larger it forms an X then is broken around the edges. This has happened on multiple computers that i use.

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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295.3K Points

9 years ago

Try disabling OpenGL. Go to Preferences>Performance... and uncheck "Enable OpenGL Drawing" then restart Photoshop. Does the problem go away?

Sr. Product Manager, Adobe Digital Imaging

Official Solution

Adobe Administrator

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15.9K Messages

 • 

295.3K Points

9 years ago

This document will give you more things to try, but if you're happy with OpenGL off and don't use the 3D features, you're probably good to go.

GPU and OpenGL support | Photoshop CS4, CS5: http://adobe.ly/OpenGL

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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110 Points

9 years ago

I have tried a couple of things to fix this problem but no change. I have updated my graphics card driver, restored my preferences, unistalled all plugins, and unistalled the program. None of these solutions have helped with the problem.

Adobe Administrator

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15.9K Messages

 • 

295.3K Points

9 years ago

What version of Photoshop, what OS are you on, and what hardware/video card do you have?

Sr. Product Manager, Adobe Digital Imaging

5 Messages

 • 

110 Points

9 years ago

The version of photoshop is CS5 operating on a windows 7 Machine and the standard dell Intel® Graphics Media Accelerator 3000.I have these same specs on two computers one whihc runs fine, the other with the stated issue.

15.1K Messages

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195.8K Points

9 years ago

It's a video card driver issue of some kind.

Did you update the driver from Microsoft, Dell, or Intel (correct choice)?

And CS5 is Photoshop 12.0.0, while the current versions are 12.0.4 or 12.1.

Now, what is different about the computer that is working compared to the one that isn't? Settings in the graphics driver? Driver versions? Other utilities? Third party plugins added to Photoshop?

5 Messages

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110 Points

9 years ago

Yes it did thank you

15.1K Messages

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195.8K Points

That that means it is a problem in the video card driver related to OpenGL drawing.

5 Messages

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110 Points

9 years ago

Thank you for all your help. I will continue to play around with some of the other ideas but as of right now the issue is resolved