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Adobe Photoshop Family

4 Messages

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100 Points

Wed, Jan 9, 2019 2:06 PM

Photoshop: Blurry text in Save As/Export dialog



The export window for Photoshop and Illustrator cc 2019 has some blurry text. Some text is sharp, some is blurry.

Same example:
https://i.imgur.com/uimbcuE.png

Running MacOS High Sierra 10.13.6

Responses

Adobe Administrator

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15.4K Messages

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291.4K Points

2 years ago

I'm not seeing this on my laptop monitor using native Retina resolution.

Is this a screenshot from a laptop or an external monitor? Under System Preferences > Displays... is it set to "Default for Display" or is the Scaled setting selected?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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100 Points

2 years ago

Sorry, yes this is a dump from my external monitor in native 2560x1440.
Looks ok on the retina display on my Macbook Pro 2015.

Adobe Administrator

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15.4K Messages

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291.4K Points

OK. I'll have to wait to try it when I'm back at my desk where I can hook up an external monitor.

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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3.5K Messages

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53K Points

2 years ago

Howdy Mikael,

You're using the Swedish version of Photoshop, right?  Is that the latest release?  I ask, because on Mac with an external monitor, I'm not seeing a problem.

Now, that said, I do see the the text color doesn't appear to be quite as pure of black for the elements on the right than for the labels (Format, Save, Color, etc) on the left.  That might be the issue.  Could you confirm that?

Thanks,
David

4 Messages

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100 Points

2 years ago

I'm using english CC on swedish OS. Latest version of CC.
In previous versions all the text looked sharp like the text on the left (Format, Save ...).
And InDesign for example doesn't have the blurry text in its similar export window.

I don't know but I'm guessing this could be related to the OS. (I also upgraded to High Sierra from El Capitan to start using CC2019.)

However since posting, I've now reverted back to El Capitan and CC2018 because of extremely slow boot time and small annoyances in High Sierra.

4 Messages

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100 Points

2 years ago

*Small update*
Checked on a colleagues computer and it has the same blurry text in the export window for Ps CC2019.
He is also running High Sierra. Has blurry text in CC2019 but CC2018 is correct.

So it appears to be an issue related to CC2019 and not the OS.