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1 Message

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70 Points

Tue, Nov 24, 2020 2:47 AM

Photoshop: App freezing while I'm drawing and rotating the image

I am new to photoshop and I'm not too sure what has happened but while I'm drawing and rotating the image, it for some reason freezes the image and I cannot interact with it anymore. Photoshop still works where I can choose tools and selecting the menu tabs but I cannot do anything to the image such as rotating, erasing or even the tool brush.

Responses

Adobe Administrator

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15.9K Messages

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295.3K Points

3 months ago

Sounds graphics card related. If you disable Use Graphics Processor, restart Photoshop, do you encounter the same problem?

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#DisableGraphicsProcessor 

Do you use any 3rd party Plug-Ins? (DXO/Nik?)

Sr. Product Manager, Adobe Digital Imaging