1 Message
•
70 Points
Mon, Feb 13, 2017 7:35 PM
Answered
Photoshop and Illustrator CC 2017: Unable to create a new file
I just purchased Creative Cloud recently as well as a Lenovo Thinkpad 50 using Windows 10. Photoshop and Illustrator both have same issue.
Application is already open and it won't allow me to create new files.
A blank NEW window appears. Nothing to select.
Application is already open and it won't allow me to create new files.
A blank NEW window appears. Nothing to select.
Question
•
Updated
2 years ago
213
9
Helpful Widget
How can we improve?
Tags
No tags available
Responses
Official Solution
JeffreyTranberry
Adobe Administrator
•
15.8K Messages
•
295K Points
4 years ago
Sr. Product Manager, Adobe Digital Imaging
6
donn_coromandel
1 Message
•
60 Points
4 years ago
0
0
ornella_pepe
1 Message
•
62 Points
3 years ago
0
0
samantha_tipler
1 Message
•
62 Points
3 years ago
0
0
jenesy_claire
1 Message
•
60 Points
3 years ago
0
0
david_tevel_rosenchan
1 Message
•
60 Points
3 years ago
Also, I'm using a Brazilian portuguese version, and I get a disturbing "import text" menu everytime I open a new documment.
0
0
lucie_alounov
2 Messages
•
70 Points
3 years ago
0
0
wahyu_cvyc3buqahevn
1 Message
•
60 Points
2 years ago
its work
0
0
carlos_ancona
1 Message
•
60 Points
2 years ago
0
0