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1 Message

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210 Points

Thu, Aug 18, 2011 12:31 PM

Solved

Photoshop: Alt key shorcut, menu activating and beeping

The Alt key activates the menu. This new behaviour in CS5 is driving me nuts. When you try to zoom with the mouse wheel and Alt if you don't press ESC or Alt again you are confronted with annoying beeping. And let's say use a shortcut like Ctrl+Alt is fine but if you press it the other way Alt+Ctrl again activates the menu. This was not the case in previous version of PS, it woulb be nice if this is fixed.

Responses

Official Solution

Adobe Administrator

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15.8K Messages

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295K Points

3 years ago

Sr. Product Manager, Adobe Digital Imaging

954 Messages

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15.3K Points

Mouse scrolling and clicking is now disabling menu focus. That's good. Thanks :-)

10 Messages

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194 Points

The problem is worse than before for me, installed 19.0 yesterday. Alt+delete shortcut activates the top menu and doesn't fill, and the brush blending mode shortcuts all "ding" and don't work. They work if I press the keys a second time without lifting Alt.

Adobe Administrator

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3.5K Messages

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53K Points

Hey Jaroslav,

Could you please clarify what you're seeing with mouse scrolling and clicking?  We're aware that something broke, but I'd like to make sure we're actually aware of the permutations.

Thanks,
David

954 Messages

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15.3K Points

Alt down > alt up > menu activated > mouse scroll > menu deactivated. Works as expected :-) Same for mouse click.

954 Messages

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15.3K Points

Btw:  Alt + Backspace doesn't works for me. In prev versions this changed colors for layers. It could have some realation with menu.

2K Messages

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35K Points

I'm getting the feeling that this proves that fixing one thing breaks another.<sigh>

1 Message

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60 Points

I use fill opaque with ctrl/alt shift del all the time. Now i have to do it twice and hear the annoying chime after the first try... According to cloud i have the latest.

Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

23 Messages

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402 Points

9 years ago

Hi,

Would you mind providing additional information?

What menu is being activated with the alt key?

What type of operating system are you using? Have you updated to the latest version of CS5, 12.0.4?

Thanks.

9 Messages

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190 Points

I can reproduce the problem 100%

1) Open PS and press CTRL+ALT at the same time repeatedly, you'll notice the menu bar gets activated almost every time you do it (as if you were pressing only ALT).

2) Do the same with Notepad, you'll notice that the behavior is different from PS, because there has to be certain timeout between key presses in order to activate the menu bar.

What this does in PS is to activate the menu bar if you don't hit the keys in the right sequence (the wrong one would be ALT+CTRL, the good one CTRL+ALT, the random one would be pressing both keys at once).

Therefore activating the menu bar and making the "Default beep" to sound (for example when using another keyboard shortcut) and of course with the inconvenience of having to hit ESC or ALT to restore the focus back to your active image area.

BTW There's a known issue with ALT+SCROLL_WHEEL http://forums.adobe.com/message/4082562

CS5*, W7

2 Messages

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72 Points

8 years ago

Same problem here. Very annoying, I use Alt+Scrollwheel to zoom and Alt with clone related tools (as it's default key for getting pixels to clone).

I'm surprised Adobe haven't done anything about for quite some time. I guess users should be more vocal... wait, they did complain numerous times in the forums, but apparently nobody saw those posts: https://www.google.pl/search?q=alt+ke... (look at first result - forums.adobe.com)

Anyway, Ps 12.0.4.

23 Messages

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402 Points

8 years ago

Hi,

I tried with both CS5 (12.0.5) and CS6 on Windows 7 (64-bit) and I can't reproduce this beeping/menu problem.

Would you mind letting me know your machine configuration and specific steps to repro just to make sure I get it right?

Also, have you tried updating to 12.0.5?

Thanks.

2 Messages

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72 Points

8 years ago

Glad to know you're interested in helping Micheal.

Windows 7 (64-bit) SP 1. I've got Ps 12.0.4. Polish version.

Just use Alt with scroll wheel or with click (its default setting for stamp tool) and you get menu highlighted. Release alt and menu still has focus. Try to use keyboard shortcut and you get beep. Same problems occurs in Ai. If you have any more questions you can ask in forum. For example here http://forums.adobe.com/message/3092204

1 Message

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60 Points

6 years ago

I know, I know... 3 years old post, but someone stil end up here (as I did...).
So, here's the solution: http://millionart.deviantart.com/art/...

15.1K Messages

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195.8K Points

So removing that panel/plugin solves the problem?

954 Messages

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15.3K Points

No... This third party software solves your bug. It is so widespread and annoying that someone took the trouble it to make a program that will fix it. And did not wait for it until you fix it.

954 Messages

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15.3K Points

6 years ago

I made a video where it is perhaps seen. http://youtu.be/7S0YD7s9vK4

1) I made selection
2) Zoom in by Alt + Scroll
3) Deselection by Ctrl + D doesn't works
4) I must click on the menu or again pres Alt key

5) Zoom out by Alt + Scroll
6) I want change "select tool" to "move tool" by pressing "V"
7) Fail - Layers menu open
8) I must click on the menu or again pres Alt key
9) Press "V" again

It's NOT only a problem of zoom. This is an example where this may occur.

954 Messages

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15.3K Points

6 years ago

1 Message

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10 Points

6 years ago

I have this same problem as Jaroslav. I have to hit ESC constantly after zooming or using ALT key with most tools. There needs to be a "disable ALT Menu" option without having to install a third party tool. I am using up to date version of CC on Windows 7.

6 Messages

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148 Points

5 years ago

In erlier versions of photoshop i solved this problem by instaling Photoshop Assistant (http://millionart.deviantart.com/art/...) - its checkbox there which turn off alt function (only for quick access to header menu, all other alt functions still working )

6 Messages

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162 Points

5 years ago

Quite disappointing to find this bug has been known for half a decade and is still annoying Windows users.

As a remedy, I've enabled "Zoom with Scroll Wheel" and I'm using the temporary hand tool (Space bar) to navigate around a document. If this option is enabled, Alt+Wheel will scroll the document vertically, and you'll find the exact same bug there, however the space bar is sufficient for me to get around the document, so the bug causes a lot less pain.

954 Messages

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15.3K Points

Can we make a bet? I bet 10 dollars that it will not be fixed in the next 5 years since now.

1 Message

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62 Points

THANK YOU! This has been making me insane! I never noticed it before because I worked primarily on a mac. Now I work on a PC for my job, and I have been close to losing my mind over this! You may have just single-handedly saved my sanity!

Adobe Administrator

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15.8K Messages

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295K Points

5 years ago

I've asked our eng team to investigate.

Sr. Product Manager, Adobe Digital Imaging

954 Messages

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15.3K Points

Please add "magic" checkbox: "Don't activate menu by Alt key" in preferences and make it default. Or look in your data from anonymous statistics how much users use this for work and then decide default value.

6 Messages

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162 Points

@Jaroslav: Accessing the menu using the Alt key is standard Windows user experience. Disabling that would be throwing out the baby with the bathwater. I would expect Photoshop to simply handle the Alt key correctly depending on context, without having to forfeit quick menu access via shortcuts.

954 Messages

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15.3K Points

It would be the optimal solution, but I do not believe that programmers can handle it. I would expect that it will be buggy and fix will not cover every case of occurency. Not because they are bad programmers, but because Photoshop is very complex. Therefore, I would rather have a bulletproof fix :-) In addition... checkbox would be optional and would operate only for the top menu.

6 Messages

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148 Points

as i sad before.... that chinese plugin PS assistant handle this behavior.... alt stopped beeping and header menu was still accesible through alt shortcuts, so its possible to make it like that :) 

954 Messages

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15.3K Points

you are right... Photoshop with plugin is waiting for second key e.g."alt+f". Alt key itself without second key does nothing.

954 Messages

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15.3K Points

But this plugin was sometimes a bit buggy. In this case I need restart plugin. But it's relative rare.

6 Messages

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170 Points

Yup the menu activation and beeping drives me insane.  Makes using the Photoshop shortcuts incredibly annoying.  I retouch for a living so I'm dealing with this daily.  Hate it and a fix would be good.  How about the option to deactivate the Menu activation altogether?  Does anyone actually use it in Photoshop?

6 Messages

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162 Points

"How about the option to deactivate the Menu activation altogether?  Does anyone actually use it in Photoshop?"

I do, and very heavily. As I said before, it's standard Windows user experience and can be very powerful.

6 Messages

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170 Points

The issue is the Alt key activating the Menu in Photoshop.  This often interferes with regularly used Photoshop shortcuts.  To reproduce easily and as an example, open Photoshop in Window's and press the Alt key once.  You'll see the menu items up top activate (shown by underline).  Press the space bar and you'll get the beeping.  This also interferes with many other shortcuts in Photoshop.

Pressing Alt is a Windows thing and I haven't yet found a way to turn this functionality off.

Edit: I should note that I was a Mac OS user for 15+ yrs and switched to Windows just over a year ago.  That might explain why I haven't used the Menu shortcuts in Windows.

11 Messages

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188 Points

5 years ago

@Michael Orts
@Jeffrey Tranberry


Here is how to reproduce the issue in a Windows Environment: 
1. Press the [Alt] key
2. Press [A] (or [U] to switch to the Path/Direct Selection or Shape tool.

What is happening is: when the user presses the [Alt] key and uses the scroll-wheel to zoom, the main window menus are highlighted.  ( As mentioned in a post earlier, this is a standard Windows Interface command that goes way back to version 3.11.)  See the attached images of the menu before and after the [Alt] key is pressed.  When the menus are highlighted by using the [Alt] key, subsequent presses of letters associated with a menu command become selected.  If there is no associated letter--such as with "A" or "U"--a 'beep' occurs.

  You may try this example that many people use: "[Alt], [F], [O] ", which will highlight the menus, select the File menu, then bring up the Open dialog--respectively.

This should provide Adobe with a solid reproducible base to start with.  Hopefully this will be fixed in the next release or patch.  I am sure there are plenty of creative coding work-arounds. 

Best Regards,

Christopher
UX & Product Designer

Adobe Administrator

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3.5K Messages

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53K Points

Howdy Christopher,

Thanks for the concise summary.  Yes, I am able to reproduce what you're seeing.  The BEEP is annoying, but my functionality isn't impacted.  I can activate both the Direct Selection and Shape tools, no problem.

So, here's the thing.  Having ALT activate accelerator keys is actually a requirement for selling software to ANY US government agency (508 compliance).  I believe other jurisdictions have similar accessibility requirements as well (this is also why we shy away from a number of other UI choices).  This means removing the ALT functionality entirely or even disabling it by default is a non-starter.  Disabling it via user-option is a possibility, but I've a feeling it'll be quite a bit of work.  That said, I will put in a request to have someone look at this; perhaps there is an easy solution, though I have a gut-feeling it'll be a beast.

Maybe I use the product differently, but I haven't ever had this bother me.  If I ever see the accelerators activate, I just press ALT again and they go away.  Perhaps this can help you as a stop-gap until we can get this issue resolved.

Thanks,
David

954 Messages

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15.3K Points

And could you do it like chinese plugin can do that? Or is this in conflict with government compliance? Chinese plugin is waiting for second letter before menu activating. And this souldn't be problem since you can't create custom shortcut with only "Alt" key modificator. 

Adobe Administrator

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3.5K Messages

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53K Points

Howdy Jaroslav,

I've a feeling that we couldn't do it like the plugin you describe.  Part of the functionality is supposed to demonstrate the options available.  I put in the bug report that probably the cleanest solution would be a preferences to simply disable all accelerators.  Now, I've no idea how feasible this is (and I sorta think it'll be a freakishly large amount of work cuz that's such an integral part of the Windows standard), but we'll see.

Thanks,
David

11 Messages

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188 Points

I work around it by pressing the 'Alt' key again like you said to disable it.  Hopefully there is a reasonably quick fix to make it an option (not default) to disable.  Thanks for the feedback; the US Gov't thing is good to know!

3 Messages

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108 Points

Gentlemen, gentlewomen, and gentlepeople--

I've also conditioned myself to double tap ALT as a workaround, but it's not 100% consistent. I'm colorblind  so I've made the eyedropper a core tool of my workflow, probably using it 10 or so times a minute. You could throw a quip like "Hey Ashe, maybe working in UI, digital painting, or really any field that focuses around color wasn't the brightest idea if you're severely red-green deficient." and my response would be "Well, crap. They don't give refunds for undergraduate degrees.".

So here I am.

Sometimes pressing ALT + "whatever" will make the underlines go away, but other times they don't. I normally can feel out when those situations are coming, but am sometimes caught off-guard. Otherwise double-tapping alt works ~97%-98% of the time, but that small percentage left over is noticeably frustrating. It might be keyboard latency, might be the combination of keys I press, maybe one in 200 times I don't tap my pen cleanly when I use the eyedropper tool, or it might be  something else entirely.  I never find myself intentionally using accelerator keys so I personally have no reason to keep them around. As someone said before, it's a requirement to include accelerator functionality in all programs, but I'd be a monkey's uncle/legal guardian if I  didn't think an optional toggle were a killer idea.

Alternatively, AP Assistant worked well enough for me for years with few problems. Unfortunately back in '15 it started bugging out heavily on both of my home computers. When opened, AP Assistant's process would immediately duplicate itself at a faster rate than I could delete it. Eventually the little parasite-booger of a program would eat all of my ram and crash my PC. I could try it again since our IT department dragged all the artists kicking and whining over to  Windows 10, but I don't think "Hey _____,  you know that problem you had on Windows 7? Windows 10 fixed it!" is a combination of words that make functional sense in the English language. I ran it through Urban Dictionary but they seem convinced that Windows 10 is either malware or a 'nice guy' pickup maneuver that involves nagging a woman repeatedly to 'upgrade her system'. Guess the jury's out on that one.

Anyway, I'm sure David has put in a bug report and the Adobe team has decided there are more pressing issues to work on, but maybe my words calling into the white and blue void will ignite a seed of fiery passion through which David can rally his Adobe bannermen to heed our cause. As long as grass grows green or maybe brown, as long as the Fremont bridge has a dirty brown or maybe green troll sculpture under it, as long as I renew my Photoshop CC subscription, I will have faith in David. 

Adobe's  David's and nobody else's,
Ashe Lewis (Art Generalist at some tech company)

Adobe Administrator

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3.5K Messages

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53K Points

*chuckle*

Loved the post, snark and all.  These bugs have NOT been forgotten.  That's all I can say.

Have a good weekend,
David

954 Messages

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15.3K Points

5 years ago

What is this? I am not sure how this should work.

Adobe Administrator

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3.5K Messages

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53K Points

That's Win10, right?

954 Messages

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15.3K Points

yes

11 Messages

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188 Points

That just enables the underlines all the time so people that have trouble using the mouse knows which keys to press to select a menu.

954 Messages

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15.3K Points

5 years ago

Hmm I found way how to hack it :-D Just remove "&" in localization file in rows which contains main menu localization. Not tested yet, but it should works. Backup first! But this hack will be removed after PS update. 

So I recommend you write the the location of the string in PS (the part before the equal sign) for easier to find in the future. Or better somebody could write exe program which could this swich on/off. This is a different approach than the Chinese plugin.


6 Messages

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148 Points

Sorry, that link no longer work.... please, could you tell me again which file is file with localization? I didnt find it. Name of file will be enough. Thanks a lot :)

954 Messages

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15.3K Points

c:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Locales\en_GB\Support Files\tw10428.dat - anyway it doesn't work how I expected. The only difference is that no menu pop-up. But your focus is still in menu.