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Adobe Photoshop Family

4 Messages

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134 Points

Sun, Feb 24, 2019 7:58 PM

Solved

Photoshop: Accidentally or auto created infinite lights cause crash

As You can see I have a lot of infinite lights. I don't know when they was created. When I try to render 3d layer, delete or disable visibility of lights program crashes without displaying errors. Addictionaly during opening project pops up an error about limit of lights. What can I do? Anyone can helps me solve this problem?
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Responses

Official Solution

Adobe Administrator

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14.7K Messages

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283.9K Points

a year ago

This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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14.7K Messages

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283.9K Points

2 years ago

How big is your file? Is it something you can post so we can help troubleshoot?

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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14.7K Messages

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283.9K Points

2 years ago

Thanks. The file worked for me to repro. Let have engineering take a look.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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134 Points

Okay! Thank. I'm waiting

66 Messages

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1.7K Points

Thank you for reporting the issue.

This file was originally created on Adobe Photoshop CC (Windows) in 2018. It looks to be damaged :(
However, I have created a new file by exporting the 3D Layer as an OBJ and creating a copy of your layers to a brand new document.
:)

You may download the file here from my creative cloud folder:
https://adobe.ly/2SYIGj7



4 Messages

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134 Points

Great thanks for You! Lov u <3