Skip to main content
Adobe Photoshop Family

158 Messages

 • 

4.2K Points

Thu, Apr 4, 2019 12:22 PM

Photoshop 3D crash in v20.0.4

There is an issue which crashes Photoshop if a material value is moved.

To replicate :
1. Make a text layer and a 3D extrusion from that layer
2. In the 3D panel click the Filter By material button.
3. Choose a material e.g. Front Inflation material
4. In the properties panel adjust the Shine value slider

Result crash

Workaround :
Miss step 2 above i.e do not use Filter by material in the 3D panel just step straight to Step 3 and select the material.  This time - no crash

My system Photoshop 20.0.4 on Windows 10 (r1809) and Nvidia GTX1080 driver 417.71


Dave


Responses

163 Messages

 • 

3.8K Points

a year ago

I can repro (Win 10 1809; GTX 970 driver 416.94.

158 Messages

 • 

4.2K Points

a year ago

Thanks for confirming Stefan
Dave

94 Messages

 • 

1.7K Points

a year ago

I’ve had the same issue (seems like this goes back a ways now) and haven’t wanted to use anything in 3D since. Really appreciate the workaround!! Thanks!

Glenn

Adobe Administrator

 • 

14.6K Messages

 • 

283.3K Points

10 months ago

This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Sr. Product Manager, Adobe Digital Imaging

158 Messages

 • 

4.2K Points

10 months ago

Thanks Jeffrey
Confirmed there is no crash with v21.0.1
However there are significant issues between GPU preview and render shading. I'll report that separately
Dave