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Adobe Photoshop Family

158 Messages

 • 

4.2K Points

Thu, Apr 4, 2019 12:22 PM

Photoshop 3D crash in v20.0.4

There is an issue which crashes Photoshop if a material value is moved.

To replicate :
1. Make a text layer and a 3D extrusion from that layer
2. In the 3D panel click the Filter By material button.
3. Choose a material e.g. Front Inflation material
4. In the properties panel adjust the Shine value slider

Result crash

Workaround :
Miss step 2 above i.e do not use Filter by material in the 3D panel just step straight to Step 3 and select the material.  This time - no crash

My system Photoshop 20.0.4 on Windows 10 (r1809) and Nvidia GTX1080 driver 417.71


Dave


Responses

163 Messages

 • 

3.8K Points

a year ago

I can repro (Win 10 1809; GTX 970 driver 416.94.

158 Messages

 • 

4.2K Points

a year ago

Thanks for confirming Stefan
Dave

94 Messages

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1.7K Points

a year ago

I’ve had the same issue (seems like this goes back a ways now) and haven’t wanted to use anything in 3D since. Really appreciate the workaround!! Thanks!

Glenn

14.6K Messages

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282.6K Points

10 months ago

This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

158 Messages

 • 

4.2K Points

10 months ago

Thanks Jeffrey
Confirmed there is no crash with v21.0.1
However there are significant issues between GPU preview and render shading. I'll report that separately
Dave