161 Messages
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4.2K Points
Wed, Nov 18, 2020 11:16 PM
Acknowledged
Photoshop 22.0.1: Eye dropper sampling ring missing
In V22.0.1 the eyedropper sampling ring is missing. Toggling the checkbox in teh options bar does nothing.
Resetting preferences does not resolve.
Windows 10 v20H2 and NVidia RTX2080ti driver 456.71
The tool works correctly in v21 and earlier on the same system
Dave
Problems
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Updated
6 days ago
• Edited
1.8K
37
Helpful Widget
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photoshop
Responses
kylejorve
2 Messages
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70 Points
2 months ago
Doesn't matter what my preferences are. There simply is no color picker wheel--or anything else--when I pick a color with the dropper. This seems to be a new problem after the update.
Running macOS 10.15.7 on a 16" Macbook Pro.
1
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JaneE
15 Messages
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412 Points
2 months ago
The ring for the Eyedropper tool also works correctly in v22.0.0, but not in v22.0.1.
MacBook Pro (Retina, 13-inch, Early 2015)
2.9 GHz Dual-Core Intel Core i5
16 GB 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB
The tool worked correctly on the same system in 22.0.0 several moments before doing the update, then the ring was missing immediately after the update in 22.0.1.
EDIT
I have just now updated my iMac from 22.0.0 to 22.0.1 and the eyedropper sampler ring is now missing there as well.
MacOS Catalina 10.15.7 (19H2)
(Retina 5K, 27-inch, 2017)
64 GB 2400 MHz DDR4
Radeon Pro 580 8 GB
~ Jane
(edited)
3
mladen_penev
231 Messages
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5K Points
2 months ago
same here! please fix.
(Mac Pro 2013, OSX 10.14.6)
1
Valentin Fischer
1 Message
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60 Points
2 months ago
same problem.
iMac (Retina 5K, 27-inch, 2017)
0
ly7952
2 Messages
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70 Points
2 months ago
拾色器取样环 无法显示~ 拾色器快捷键 无显示
1
0
Evan Cihak
1 Message
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62 Points
2 months ago
I'm also experiencing the same issue. HUD worked just fine until I updated to the latest version.
Working on a windows machine.
Using the most up to date NVIDIA driver.
0
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pacomar
3 Messages
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80 Points
2 months ago
VARY ROUD BRUSH HARDNESS BASED ON HUD VERTICAL MOVEMENT works but without the red visual cue on 22.0.1 and Big Sur.
3
JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
2 months ago
Engineering is looking into this.
Sr. Product Manager, Adobe Digital Imaging
2
Agnese Nannipieri
1 Message
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60 Points
2 months ago
Same here!
I also have problems with the filters in the gallery recognizing the color gradients.
(Windows 10 Pro, AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz)
0
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PAFER
11 Messages
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222 Points
2 months ago
The same here!!!
My PSD Do not show color picker on the pointer (whit the command cmd+alt+ctrl and click)) and the size and the transparency (red dot)
It's impossible to draw and colorize illustrations with this issue...
Please, I don't finish my work with this issues!!! what's happened!!!
I change the preferences render target graphics and do not solve the issue
PLEASE SOLVE THIS!!
THANKS IN ADVANCE
__________________________________
Catalina 10.15.7
Mac Book Pro 16'' i9
Photoshop 22.0.1
(edited)
0
maria_pena_6089691
7 Messages
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182 Points
2 months ago
Can't invoke HUD picker with ctrl+option+command. GPU is on.
It was working fine until I upgraded to PS 22.0.1 this morning.
MacBook Pro 15" (2016)
Radeon Pro 460 4 GB
16 GB RAM
2
Enrique Olivieri
3 Messages
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84 Points
2 months ago
I updated to 20.0.1 and I immediately noticed that the "Eyedropper Sample Ring" was not working. I have restarted in Safe Mode and it still does not work, I have rebooted my MacBook Pro and have did everything else I have read and it still does not work.
Can someone please assist me from Adobe, I am a paying customer and deserve to be attended to. This has been a few days since this began.
1
arcanumex
2 Messages
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72 Points
2 months ago
Yesterday while doing a digital painting, I ran in 1 issue that could be connected to the other ones I'm going to mention:
- Color picker not showing sample ring when holding ALT and when using the eye dropper tool;
- HUD Color picker not showing up when holding Ctrl+ALT+Right Click;
- Mouse size red dot not showing when holding ALT+Right Click; Shape of the brush does (show up), so that's fine at least. However if the engineering team could look into fixing the aforementioned issues, it would really be appreciated as they play an important part of the workflow for a lot of painters. Thank you in advance and stay safe!
Running latest PS CC version 22.0.1 on Windows 10.
1
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Willem van Surksum
4 Messages
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82 Points
2 months ago
I have this issue also on a Windows 10 OS with Adobe officially supported graphich adapter (as well as the vanished red overlay adjustment indicator for brush tip).
Will roll back for the time being. But with an ironic smile and some anger about the time spent on such flaws and bugs, for which I have absolutely no understanding.
0
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Andrea Ruiz
1 Message
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60 Points
2 months ago
Thank you for looking into it! Adding to the thread:
My eyedrop sampling ring disappeared after I updated to version 22.0.1
While in eyedrop tool, the sampling ring is still selected; and under performance, my graphics processor is also still selected.
2
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