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Adobe Photoshop Family

6 Messages

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204 Points

Tue, Mar 3, 2020 2:33 PM

Solved

Photoshop 21.x: Quick info in image window doesn't show resolution anymore

In Photoshop v21 on Mac (Catalina for me, Mojave for another user) the quick image info pop-up you get if you click and hold on the file size in the lower left used to let me know the image's resolution (i.e. 72, 300, etc.) but now it just repeats the number of channels and color depth:

Responses

Official Solution

Employee

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46 Messages

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1.4K Points

4 months ago

We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

166 Messages

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3.9K Points

7 months ago

Same here. I didn't notice it myself at first, but a follower from my youtube channel brought this to my attention, and I was able to reproduce it. In fact, I just came here to report the issue, then I found that someone had already done so. Thanks for that!
Now let's hope some adobe people reads this

6 Messages

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204 Points

7 months ago

Just updated to 21.1.2 and... the bug's still there.

6 Messages

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204 Points

5 months ago

Just updated to 21.2.0 and, yes, the bug's still there.

Adobe Administrator

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15.4K Messages

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290.8K Points

5 months ago

Being worked on by engineering.

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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204 Points

4 months ago

Yay! Fixed – thanks!

Employee

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46 Messages

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1.4K Points

Thanks for the update. Glad to know that. :)