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Adobe Photoshop Family

205 Messages

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4.9K Points

Tue, Aug 18, 2020 8:57 PM

Photoshop 21.2.2 Once again breaks tablet pressure (winTab)

I know it's an honest mistake, but I find it weird that Photoshop breaks or create a problem with the tablet settings with almost every update :(
In one of the previous releases Photoshop finally made WinTab work again (which was broken after WinInk came). I still prefer using WinTab until WinINK really works as good as WinTab. But now, once again(!), all pressure with WinTab is gone again even when using the UserPrefs.txt doc in settings. Please, I beg you, fix this soon and please check and make sure it works before sending out new releases, it's like a Russian roulette with every Photoshop update. 

Responses

Official Solution

Employee

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159 Messages

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3.9K Points

a month ago

We have made improvements to painting with Win Ink in 21.2.2; resizing brush via Alt+right-click (hover) and Alt+tap to sample color are now instantaneous (no lag), scrubbies are pressure sensitive too. Modifier toast is an OS thing that we are investigating if we can work around or ask again for MS to provide an option to disable. 

Remove `UseSystemStylus 0` from PSUserConfig or remove that file altogether and make sure Win Ink is enabled in Wacom settings.  You should be good to go.  

`UseSystemStylus 0` is from Win7 days which MS has EOL'd. 

 

4 Messages

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94 Points

Hi.  I now have the latest update (21.2.2) and I am trying out the "resizing brush via Alt+right-click (hover) " and there is a big lag when I do it.. If I move my pen only a small amount on my cintiq the brush resize visuals does not appear.   And if I start out by just moving it small amounts, and then move it a lot the resize visuals doesnt apear either. The only way i can get the Resize brush via alt right click (hover) is to do a fairly big move with my pen tablet right after I press alt+right-click.    When I want to do subtle changes in brush size that is not possible..    Is this as intended? 

4 Messages

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94 Points

There is also a big lag when using the move tool.. 

4 Messages

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94 Points

Using the "`UseSystemStylus 0` from PSUserConfig " solved it for me. 

2 Messages

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162 Points

Stefan, are you using a Wacom? The UseSystemStylus 0 is not working for me on 21.2.2. 

4 Messages

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94 Points

Ahh no! Now that I double check. My version of photoshop is actually 21.2.1, (Inside the Creative cloud app it says I have the latest version, 21.2.2 but inside photoshop it says 21.2.1 )

Employee

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159 Messages

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3.9K Points

a month ago

What specific bugs still exist aside from the OS toast using modifier keys?  We're actively working to make painting work as good if not better than it did with the old PSUserConfig workaround.

205 Messages

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4.9K Points

Thanks! I did not check the update report so I didn't know that WinINK had been improved. I will use it from now on and report when I find any problems. 

But, it would be nice, even if WinTab is obsolete, that it worked as a workaround, because there has been a lot of Photoshop updates that suddenly creates a new tablet problem, and it would be nice to have something to fall back on. 

3 Messages

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92 Points

Windows Ink is a constant nuisance outside of Photoshop. Especially in 3D software with many right-clicks and ample use of modifier keys. For now, I'll activate it only if I use PS. I would appreciate the UserConfig workaround as a fallback as well.

205 Messages

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4.9K Points

Since you ask about bugs, one of the remaining annoyances with WinINK (though pressure and painting works very good now) is the button pop up always in the way (ctrl-shift-alt) this is a pointless feature and actually it's rather annoying. I've seen a lot of people complain about it and nobody that wants it. If it is possible to remove that, it would make WinINK better. (WinTab did not have those)

4 Messages

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210 Points

I’ve found Photoshop 21.2.2 has a problem on Windows 10 when using Wacom Intuos Pro tablet and pen. Aside from the well reported annoying brush lag of Windows Ink, the clone stamp tool and healing brush tool do not work correctly after this update. The sample point crosshair is locked at the initial sample point and does not then follow the movement of the brush poin. It works correctly with a mouse though. I have reverted to a previous version of Photoshop as this bug makes the update unusable. I have tried this on three different Windows machines and also tried the latest and older versions of the Wacom driver. Adobe support tells me to just reinstall photoshop, this did not help.  Unticking "Use Windows Ink" in the Wacom mapping menu solves the crosshair issue but then I don't have the use of pen pressure anymore.

I have tested Windows 10 versions:

V 1909 OS build 18363.1016

V 2004 OS build 19041.450

Wacom drivers:

6.3.39-1

6.3.40-2

7 Messages

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230 Points

When using Wintab and removing the PSUserConfig file, pressure sensitivity only works as long as you don't interact with any extension panels. So when I pick a color from my Coolorus color picker or select a brush from my Brusherator panel, the pressure sensitivity is gone again. This makes this update useless for me and many other users - pretty much everybody uses some extensions. I'm back at 21.2.1.

18 Messages

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624 Points

a month ago

How do we turn off the "Alt" and "Shift" and "Ctrl" flags?

205 Messages

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4.9K Points

I don't think they can be turned off with WinInk, but I agree they are annoying and pointless. 

18 Messages

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624 Points

"Annoying and pointless" describes Windows Ink as a whole.

Quite frankly, I'm pissed about this whole situation. If Adobe had taken some time to actually communicate with their user base, they would have realized how intrinsic Wintab is to people working with Adobe in a professional setting. They actively, recklessly broke the functionality for a massive swath of their userbase—many of whom are working from home in a precarious financial situation, and they don't need this right now.

Adobe needs to reinstate Wintab functionality ASAP. There are plenty of threads on this forum and on public sites like Twitter that are documenting the myriad ways in which Windows Ink is not usable. By embracing Windows Ink, Adobe is making their product worse, and it's making plenty of users question why they're even paying for something that doesn't work, anymore.

205 Messages

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4.9K Points

I agree, WinTab has worked exactly how tablet pressure should work, no annoying overlays, ripple or stupid pointer effects or popups. The only good thing WinINK has going for itself, I suppose, is that its a new and more optimized code (or so I heard). But if you own a decent computer there's no noticeable improvements on responsiveness anyway, both WinTab and WinInk are semi-sluggish compared to the iPad pencil anyway - but at least WinTab works exactly how artists using a tablet wants it. It gives you the pen features and nothing else or more. WinINK has been around for 10 years now and Microsoft don't seem to ever want to fix it, because I doubt anyone from day one ever liked any of the additional features they force upon users - but no change has ever been made (despite the plethora of complaints on their page). I would have been happy if Adobe ONLY used WinTab forever and WinINK never was introduced intro Photoshop. Adobe have tried for so long now to make it work as good as WinTab - when the only good argument for the switch would be if it gave you a better and more responsive experience...which it does not. 

7 Messages

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298 Points

They are linked to Windows, that's the issue, me personally I dont care if we use Wintab or Windows Ink but if we are going to use Windows Ink, then we need a toggle for the popups, since Microsoft and Adobe seem to be in accordance that the path forward is to use Windows Ink, then the only viable solution is for Microsoft and Adobe to talk about this issue that is making the user experience of their costumers less than ideal, and make a driver that works well, and has the needed options for a professional experience, also the popups only appear if you use a stylus, if you use Windows Ink with a mouse the pop ups are gone, so... maybe there's a way to migrate those settings into the tablet user experience? Im not a programmer, but I do understand making changes to an OS like Windows is no walk in the park, still its been 6 years since the pop ups are there, and there's a lot of threads asking for a toggle in both Adobe's and Microsoft's forums, Im sure there is a way to get this implemented... please Adobe and Microsoft, get together and make it happen :)

77 Messages

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2.8K Points

a month ago

I agree - as I said in another comment, it seems like nobody is at the wheel at Adobe right now or, if someone *is* there, he or she is asleep at the wheel.  I'm exploring alternatives but, frankly, I really want to stay with Adobe if they could see their way to putting things back in order and communicating with their users.  All this hassle could have been avoided if Adobe has just let us take a look at the new UI first instead of leading us down a one-way street to a trap. 

Employee

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159 Messages

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3.9K Points

15 days ago

21.2.3 just posted - PSUserConfig.txt (WinTab) should be functioning again!  

18 Messages

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624 Points

15 days ago

Not having any luck getting it to work. Uninstalled Photoshop, restarted, reinstalled, restarted, deleted PSUserConfig, replaced it, still no pen pressure. Pen is tracking fine, but Photoshop refuses to recognize pen pressure.