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Adobe Photoshop Family

37 Messages

 • 

738 Points

Thu, Apr 9, 2020 7:53 AM

Solved

Photoshop 21.1.1: Selecting layers in Layers panel acts like double-click with Wacom tablet - Windows 10

Unpredictably, when moving from my canvas to selecting a new layer, the cursor will behave as if double clicked.

This means that when single clicking the thumbnail it will bring up layer properties, and when single clicking the name it will attempt to rename the layer.

The issue is difficult to duplicate as it happens at random, but frequently enough to disrupt workflow.

I am using fully updated Windows 10 and a Wacom Intuos Pro. This problem does not manifest when rolled back to Version 21.0.3

Responses

Official Solution

Employee

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46 Messages

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1.4K Points

6 months ago

We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

Official Solution

Adobe Administrator

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15.8K Messages

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295K Points

a month ago

This should be fixed in 21.2.1 or later. 

Sr. Product Manager, Adobe Digital Imaging

Champion

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2.3K Messages

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38K Points

9 months ago

Have you tried updating the Wacom driver? I'm running 6.3.38-2 with no issues on Windows 10.

37 Messages

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738 Points

I am running the same Wacom driver.

Adobe Administrator

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15.8K Messages

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295K Points

9 months ago

Would be good to know if any of these settings are different from the default: 

Sr. Product Manager, Adobe Digital Imaging

37 Messages

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738 Points

9 months ago

Settings are identical. Worth noting these issues do not occur in version 21.0.3

Champion

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2.3K Messages

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38K Points

9 months ago

Try backing up your settings using the Wacom Desktop Center app and then Reset Settings and Restart Windows.

37 Messages

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738 Points

Done, along with clean slate reinstall. No effect.

Adobe Administrator

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15.8K Messages

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295K Points

9 months ago

Thanks. Sounds like QE can repro and is looking into the issue.

Sr. Product Manager, Adobe Digital Imaging

37 Messages

 • 

738 Points

Excellent! Thank you.

2 Messages

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84 Points

7 months ago

This reply was created from a merged topic originally titled Photoshop: Problem with switching between layers when using Wacom pen (WinTab ena....

Dear Wacom,

I've just installed the newest version of
Photoshop and everything was perfect until I tried to switch between layers using my Wacom Cintiq 22 HDT and a pen. When switching between layers using my mouse everything works just right, but when I use my Wacom pen to change layers, everything freeze and lag for like 10 seconds and random things happen with my layers, they switch their places, disappear etc. I was very concerned about that, since it makes my illustrating work impossible, so I tried to install Photoshop version from the newest to older one by one, until I find a version that works. And it seems like it's messed up from the version 21.1.2 up. Everything older than 21.1.2 works just fine. Also I checked that switching off Windows Ink fixes this problem but of course it makes Wacom pen useless because pressure disappears, so I guess there is something to do with Windows Ink option.


Also saw the post about this problem here posted 2 month ago and can't belive it's still not fixed...


Please fix it finally.


Windows 10, 2004 version (the newest)
Wacom Cintiq 22HD Touch
Problem accure with Photoshop version 21.1.2 up.

37 Messages

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738 Points

7 months ago

This reply was created from a merged topic originally titled Photoshop 21.2 Layer Selection Bug.

When I select a layer from the layer palette it sometimes acts as if double clicked; either trying to rename the layer or open Layer Styles. This does not happen in older versions and is making workflow unmanageable.

My input device is a Wacom Intuos Pro.

I am using Windows 10 with fully updated software

1 Message

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60 Points

a month ago

Something like this has been happening to me too me for a while as well. I'm using a Huion H950P and when I go from working on the canvas to clicking on a layer with my pen, the layer itself will drag and drop somewhere and the entire panel locks up (I guess it was a double-click reading the comments) but the change wasn't visible until I slap the mouse and it corrects itself and the layers jump around.