mladen_penev's profile

234 Messages

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5.1K Points

Thu, Feb 20, 2020 8:11 PM

Photoshop 21.1.0: Zoom In/Out Bug moves to center of image.

Just updated to 21.1.0 today. With floating window zoom in/out with Ctrl +/- moves the view to the center of the image. In full screen the behavior is normal. Please fix it.

thanks!

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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296.4K Points

9 m ago

This should be fixed in Photoshop 22.

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

234 Messages

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5.1K Points

1 y ago

no, I was referring to the following behavior: floating window > zoomed to area on the left upper corner of the image > press "cmd -" to zoom out one step > view jumps to center of image.
before the update i stayed at the same upper left corner.

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

Do you have "zoom clicked point to center" enabled under Preferences > Tools...

1 Message

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62 Points

1 y ago

same issue here - super annoying... 

234 Messages

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5.1K Points

1 y ago

21.1.1 still the same behavior!!!! please fix!
I really don't understand? why are you breaking stuff instead of improving?

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

I am not able to reproduce this problem. Can you reproduce the problem with Default Preferences? If so, can you make a video demonstrating your issues with default preferences?

234 Messages

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5.1K Points

1 y ago

I found the BUG! It happens when the Overscroll is turned ON. Here is a video showing how it behaves with the Overscroll turned ON: https://www.youtube.com/watch?v=F4XeL1At8eU&list=PLcLqMzPef2xJSd3DR3qVXAjiwutbm8G4u&index=2&...

Please FIX it.

@Jeffrey: I followed your suggestion and done settings reset, that is the way I found the bug.

234 Messages

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5.1K Points

1 y ago

any response? could anyone reproduce this?
is this addressed in 21.1.2? I don’t want to re-install 21.0.3 for third time. please give me some information Adobe!

2 Messages

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84 Points

1 y ago

Just updated to 21.2.0 and still having the same issue on my end as well.

234 Messages

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5.1K Points

1 y ago

Just turn off the "Overscroll" option in Preferences > Tools. I realized that I don't really need it. Then everything should work fine.
Although I didn't try the 21.2.0 yet. Scared to do any Photoshop Updates nowadays:)

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

Overscroll with floating documents is the key to reproduce. I'll have engineering take a look.

1 Message

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60 Points

8 m ago

Hey All,

I experience this problem as well.

Here's the thing.. When I have "Overscroll" clicked off - I experience rotation tool problems. When I rotate the canvas the image will quickly move away from the area I'm zoomed in on and working (have to keep moving back to the work zone after each rotation - very distracting). In order to remedy this rotation glitch I click "Overscroll" on. Fixed.

Now we have the "zoom to center of canvas/image" problem. Yes, turning off "Overscroll" seems to remedy this glitch. But, I need to have "Overscroll" turned on to appease my rotation tool issue..

I think I may have found a solution.. With "Overscroll" clicked on, click off "Zoom Resizes Window." This allows me to zoom in on any area of the canvas without going to the center. These settings allow me to use both tools correctly and simultaneously. 

There may be more to this (there are a lot of tool settings), but try it out and let me know if it helps. Cheers!

BTW, I'm running PS 2020 Ver-21.2.4. Running on 2019 27" iMac i9 - Catalina 10.15.7. I recently updated to PS 2021, but had to downgrade back to PS 2020 after experiencing a repetitive glitch that makes PS unworkable (all tools stop working). Adobe is having trouble explaining in concrete terms. They think there may be some GPU compatibility issues with the latest 2021 version (I run Radeon Pro 580x 8gb). Adobe personally informed me to either downgrade to 2020 or run PS 2021 without my GPU. Chose to run my GPU.