4 Messages
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350 Points
Wed, Feb 26, 2020 1:37 PM
Solved
Photoshop 21.1.0: "New Layer" and "New Group" buttons in the Layers panel stay down after clicking on it and become unusable
Hello,
since the last update, almost every time I click on the New Layer and/or New Group buttons in the Layers panel, the buttons become stuck and unusable. I have to restart Photoshop to reset their state.
Not game breaking but definitely annoying.
Regards

since the last update, almost every time I click on the New Layer and/or New Group buttons in the Layers panel, the buttons become stuck and unusable. I have to restart Photoshop to reset their state.
Not game breaking but definitely annoying.
Regards
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22 days ago
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pierre_courtejoie
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9 months ago
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Rosa
546 Messages
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12.4K Points
a year ago
I had been working on a document which I had already added quite a few layers then all of a sudden when trying to create a new layer, the Create New Layer button on the bottom of the Layers Panel becomes unresponsive. I have to save my document and restart Photoshop.
I can't reproduce as it's a random thing for me but it has happened.
I have the latest Windows OS. All drivers are up to date.
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dmohr
Adobe Administrator
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3.5K Messages
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53K Points
a year ago
You're both on English Win10? How frequently does this happen? Other apps running at the same time? Any 3rd party plugins? What about your network -- how stable is it? Could you have been down/uploading a file in the background, particularly a large cloud doc?
I'd like to dig into this and figure out the trigger. Any additional info is appreciated.
Thanks,
David
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amie_wheeler
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208 Points
a year ago
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flay
7 Messages
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182 Points
a year ago
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Rosa
546 Messages
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12.4K Points
a year ago
Yes, I'm on English Windows 10.
This has happened to me twice since 21.1. update.
I had Google Chrome open as well as my mail app.
I wasn't using any plugins at the time.
I wasn't downloading any files.
External hard drive attached which is fine and no issues with.
I had only created 2 pieces of artwork since the update.
I can remember exactly what happened with my last piece.
The Create New Layer button became unresponsive towards the end of a photo-manipulation artwork which had a total of 43 layers. I needed to add a last layer for some brushwork. The document size was only 17.9M/433.2M
I had to save my work and restart Photoshop and the button became responsive.
The previous time this happened would have been a similar scenario.
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dmohr
Adobe Administrator
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3.5K Messages
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53K Points
a year ago
Otherwise, perhaps this is a speed or workflow issue -- did you click the mouse several different times rapidly or move your mouse around and click or similar actions that might "stress" the UI?
Thanks,
David
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ole_mikalsen
1 Message
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80 Points
a year ago
(Win 10 Norwegian, latest Photoshop, English)
Ole
0
freshlook
7 Messages
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152 Points
a year ago
Extremely annoying and time wasting
I am using Mac with Catalina
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dmohr
Adobe Administrator
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3.5K Messages
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53K Points
a year ago
Thanks,
David
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kevin_putman
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160 Points
a year ago
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lauren_9xrwkw3kon4yi
9 Messages
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270 Points
a year ago
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jonny_burgon
12 Messages
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316 Points
a year ago
After a few hours it does this, the buttons to create new layer in the layers panel are highlighted a lighter colour. It then won't let me click on them. It recently changed the add new mask button too. Restarting photoshop fixes this, is there anything i'm doing wrong?
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ginger_elinburg
3 Messages
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140 Points
10 months ago
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lorne_shantz_1mek6rxlsqwo5
1 Message
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84 Points
10 months ago
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