louis_alaimo's profile

1 Message

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70 Points

Tue, Feb 18, 2020 8:26 PM

Photoshop 21.0.3: Not able to save files as PDF while using Catalina 10.15.3

Any idea how to save PSD files in a PDF format without getting an error?  New computer with Catalina OS just setup last night, installed PS from the cloud, brought up my last file, did the edits and went to save it as a PDF (had worked fine for years that way in the "older" mac) and now this error comes up: Could not save as "file name.pdf" because of a program error.  Anyone have any ideas how I can resolve this?

Responses

12 Messages

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260 Points

1 y ago

I'm running Catalina 10.15.2 and have Photoshop 21.0.3.

I can save PSD files as PDF. I will update it to 10.15.3 and see what happens.

Does your printer software have a print to PDF function? My Canon software does. I hit 'print' in Photoshop, select PDF in the Canon software and it also works.

12 Messages

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260 Points

1 y ago

Okay. I have updated to Catalina 10.15.3. I can save PSDs as PDFs directly from Photoshop with no errors.




Adobe Administrator

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15.9K Messages

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295.3K Points

1 y ago

Are you saving to the internal hard drive or an external drive? A network volume?  Acopy of the error log "PSErrorLog.txt" might also help. Its locationon your system is as follows:

Mac:Users/[user name]/Library/Preferences/Adobe Photoshop 2020/PSErrorLog.txt

Sr. Product Manager, Adobe Digital Imaging