Photoshop 21.0.3: Not able to save files as PDF while using Catalina 10.15.3

Any idea how to save PSD files in a PDF format without getting an error? New computer with Catalina OS just setup last night, installed PS from the cloud, brought up my last file, did the edits and went to save it as a PDF (had worked fine for years that way in the "older" mac) and now this error comes up: Could not save as "file name.pdf" because of a program error. Anyone have any ideas how I can resolve this?

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r_cassidy

12 Messages

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260 Points

a year ago

I'm running Catalina 10.15.2 and have Photoshop 21.0.3.

I can save PSD files as PDF. I will update it to 10.15.3 and see what happens.

Does your printer software have a print to PDF function? My Canon software does. I hit 'print' in Photoshop, select PDF in the Canon software and it also works.

r_cassidy

12 Messages

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260 Points

a year ago

Okay. I have updated to Catalina 10.15.3. I can save PSDs as PDFs directly from Photoshop with no errors.

Image httpsd2r1vs3d9006apcloudfrontnets3_images1825513RackMultipart20200218-104540-1a6jfw6-Screenshot_2020-02-18_at_212530_inlinepng1582061258

Image httpsd2r1vs3d9006apcloudfrontnets3_images1825514RackMultipart20200218-73646-1la9r7s-Screenshot_2020-02-18_at_212557_inlinepng1582061280

JeffreyTranberry

Adobe Administrator

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15.9K Messages

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295.2K Points

a year ago

Are you saving to the internal hard drive or an external drive? A network volume? Acopy of the error log "PSErrorLog.txt" might also help. Its locationon your system is as follows:

Mac:Users/[user name]/Library/Preferences/Adobe Photoshop 2020/PSErrorLog.txt

Sr. Product Manager, Adobe Digital Imaging

Adobe Photoshop Family

louis_alaimo

Photoshop 21.0.3: Not able to save files as PDF while using Catalina 10.15.3

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r_cassidy

r_cassidy

JeffreyTranberry

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