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Adobe Photoshop Family

4 Messages

 • 

192 Points

Tue, Nov 26, 2019 6:35 PM

Photoshop 21.01.1 (2020): Massive Performance issues on macOS 10.15 Catalina

My System:

Macbook Pro 2016 (15 inch) running Catalina 15.1, 2.9 gHz Quad-core i7, 16GB RAM, Radeon Pro 460 GPU

Let me preface this by saying that everything I'm about to mention was a NON-ISSUE in the previous release of Photoshop (2019). Everything was fast, snappy, and very usable. Since the update to 21.0.1 (2020), the performance issues have been excessive and horrible. 

Issues after the update:

-Opening ANY file takes longer than it did in 2019, sometimes 2x as long.
-moving around between layers in large documents often give you the spinning beachball, while PS 2020 takes its time thinking of what you're asking it to do. 
-Pasting smart objects from illustrator gives you a spinning beachball for a few seconds when it didn't do that before
-Double clicking Smart Objects to edit them now has a delay where there was none before.
-Opening "Create New..." dialog gives you a spinning beachball and can take up to 4 seconds (was instant with PS 2019)
-auto select and drag with different layers is laggy and choppy (was instant with PS 2019)
-Saving documents takes up to 100% longer than it did with 2019. 

This update has taken photoshop from being a very smooth experience to being a laggy, choppy one. I have tried adjusting the cache size, history states, legacy compositing, and Basic Drawing Mode under advanced GPU options in the performance tab. My available RAM should be more than enough to avoid these issues.

With a quad core i7, upgraded GPU with 4GB of memory, and 16GB of RAM, none of these problems should EVER occur with Photoshop. Additionally, they worked perfectly in PS 2019. Whatever you did broke the smooth functionality of Adobe PS; please fix it immediately. 

Responses

5 Messages

 • 

234 Points

a year ago

Adobe dropped the ball prepping for Mac going 64bit. A lot is either slower or does not work at all. I think they should drop the monthly fee until they get it fixed.

Adobe Administrator

 • 

15.4K Messages

 • 

291.4K Points

a year ago

John - Photoshop has a been a 64-bit application since CS5 - only the installer/licensing was 32-bit.

Colton, did you try restoring your prefs to default?

When you tried choosing Legacy Compositing, did you restart Photoshop?
It may help if we could see your Photoshop System Info.Launch Photoshop, and select Help > System Info... and copy/paste the textin a reply.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

 • 

192 Points

Hi Jeff.

Yes, I followed all of the various sets of instructions on the internet. None of them were successful.

Either way, it's IRRELEVANT as to whether any of those "fixes" worked because updating an application SHOULDN'T cause those issues/break functionality in the first place. It's my responsibility to find workarounds on the internet; I pay for a product and when new releases suck, that's on Adobe--not the customer. 

I have already uninstalled PS 2020--because it's unusable in its current form--and went back to 2019. I've experienced an immediate return to the speed and smoothness I had before. The entire problem was PS 2020. Maybe Adobe should spend a little less time incorporating "suggestions (ads)" on the PS splash page and work on UX. Almost every release of a new Adobe product takes things that people use constantly and breaks the functionality before replacing it with stuff nobody cares about.

Like I said, I uninstalled 2020, but Here is the system info for PS 2019:

Adobe Photoshop Version: 20.0.7 20191017.r.87 2019/010/17: 1208010  x64
Number of Launches: 755
Operating System: Mac OS 10.15.1
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2900 MHz
Built-in memory: 16384 MB
Free memory: 8597 MB
Memory available to Photoshop: 13976 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
RelaxedOpenCL crashed on 11/22/17 at 21:06:35 (Initializing OpenCL features with relaxed OpenCL requirements)
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
High DPI Monitor
Display Bounds: top=37, left=2560, bottom=1087, right=4240
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="AMD Radeon Pro 460 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 460 OpenGL Engine"
glgpu[0].GLRendererID=16915465
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct  2 2019 00:43:05)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) HD Graphics 530"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Oct 21 2019 21:24:23)"
clgpu[0].CLBandwidth=1.99091e+10
clgpu[0].CLCompute=95.7463
nativegpu[0].NativeName="Intel(R) HD Graphics 530"
clgpu[1].CLPlatformVersion="1.2 (Oct  2 2019 00:43:05)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=4096
clgpu[1].CLName="AMD Radeon Pro 460 Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915456
clgpu[1].CLDriverVersion="1.2 (Oct 21 2019 21:20:14)"
clgpu[1].CLBandwidth=6.48932e+10
clgpu[1].CLCompute=338.19
nativegpu[1].NativeName="AMD Radeon Pro 460"
License Type: Subscription
Serial number: [REDACTED]
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 465.6G, 169.0G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"
   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   boost_system.framework   boost_system   12.1.0.0   
   AdobeACE.framework   AdobeACE   2.20.02.42314   79.603421
   AdobeOwl.framework   AdobeOwl   5.3.0   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.41688   79.600470
   dynamiclink.framework   dynamiclink   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623
   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499
   AdobeLinguistic.framework      23636   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39   
   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623
   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181
   dvacore.framework   dvacore   12.1.0.0   
   AdobePIP.framework   AdobePIP   8.0.0.52.48027   
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
   dvatransport.framework   dvatransport   12.1.0.0   
   Cg.framework   NVIDIA Cg      
   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499
   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   LogSession.framework   LogSession   8.0.0.52.48027   
   PlugPlugExternalObject.framework      9.2.1.39   
   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623
   boost_threads.framework   boost_threads   12.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   3.0.00.377262   1.601805
   boost_date_time.framework   boost_date_time   12.1.0.0   
   opencv2.framework   opencv2   3.2.0   
   AdobeMPS.framework   AdobeMPS   5.8.1.44200   95.612057
   dvaui.framework   dvaui   12.1.0.0   
   ahclient.framework   ahclient   4.0.0.0   
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   dvamarshal.framework   dvamarshal   12.1.0.0   


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.7, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 20.0.7, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 20.0.7, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 20.0.7, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.7, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.7, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   New Document  3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/purchaseTypekit.html”
   Home  2.7.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.7.2/index.html?v=2.7.2.14”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

22 Messages

 • 

364 Points

doesn't seem like this is a user problem ?  come on Adobe, you are supposed to be good at this.  :-( 

3 Messages

 • 

122 Points

a year ago

I have run into multiple issues myself one being not being able to view two images at once or click from one image to the other.  It's strange.  I've also had issue with layers disappearing after performing many many edits.  The system doesn't crash so I can't obtain any of my previous edits from the autosave folder.  I'll have to save as I edit, which is a pia in my opinion.  Adobe has been of know help.  Mac OS catalina, PS adobe cc 2020.

Adobe Administrator

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15.4K Messages

 • 

291.4K Points

If you resize the application windo/frame, does other document window update? That might give us clues as to what's happening.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

 • 

192 Points

again, this has nothing to do with the update. Nobody should have to change anything about their workflow to use the software they are already using.

Adobe Administrator

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15.4K Messages

 • 

291.4K Points

Again, I can't help without more details. Not every customer is seeing this issue, so it seems to be a system specific issue.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

 • 

192 Points

Again, the top of my original post includes my exact system specs, as well as the PS readouts you asked for. I'm not sure what else you would need. 

Adobe Administrator

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15.4K Messages

 • 

291.4K Points

Update to macOS 10.15.4 - should fix the issue of documents/panels not updating when switching to them.

Sr. Product Manager, Adobe Digital Imaging

1 Message

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80 Points

Jeffery, Updating to 10.15.4 is making it worse. I am experiencing the same thing as Colton. Until Adobe fix the problems, I'll follow his direction to use 2019 version.

Btw, Wassup with the resizing?

1 Message

 • 

62 Points

Im also experiencing normal functions, that are crashing or being very slow. Mainly the text tool, crop, and transform tool.

my specs:

4 Messages

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130 Points

a year ago

same problems here! mac os 10.15.1 with photoshop 21.0.1
my specs should be more than sufficient: 2,6 ghz i7 6core with 32gb ram
 

4 Messages

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130 Points

a year ago

Ive found this solution: 

ive been updating cc since the beginning so ive decided to uninstall completely:

befor you start: dont forget to save your workspaces and actions!!!

Step 1: use "app cleaner" for mac to uninstall ps cc and lightroom
 --> Drag in the complete "Adobe Photoshop 2020" and Lightroom folder.

Step 2: uninstall ps and lightroom via creative cloud app on mac.

Step 3: Reinstall ps cc and lightroom.

done! 

let me know if it worked for you.

1 Message

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62 Points

FINALLY! Thank you! This solution worked for me, although I did step 2 first followed by step 1. 

4 Messages

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130 Points

Great - BTW: App Cleaner for Mac can be downloaded here: https://freemacsoft.net/appcleaner/ 

1 Message

 • 

60 Points

This worked for me too! Pretty annoyed to have to do this, Adobe please sort this out!

1 Message

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60 Points

I'd like to know, if this permanently fixed the issue, before going through that uninstall procedure. Anyone?

4 Messages

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130 Points

yes - fixed! meanwhile ive also updated to 21.1.0. no more problems..

1 Message

 • 

62 Points

It worked! Thank you very much Michael! No more problems. 

1 Message

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80 Points

a year ago

Same major lagging issues here! I've been using and updating Photoshop for years without (much) issues. Now with the 2020 release, it's completely unusable! I actually hate using it now, as the slowness is driving me crazy.

2 Messages

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90 Points

a year ago

If I use the pen tool for cutouts I have to restart Photoshop 2020 after 1 to 3 cutouts because my iMac runs out of application memory. Never had this issue with PS2019 AND I have installed the patch fix from this morning (December 10, 2019).

Adobe Administrator

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15.4K Messages

 • 

291.4K Points

Have you installed the 21.0.2 update that was released late last night?

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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90 Points

I did, and still have the same problem. I was excited when I saw there was an update because I thought it would fix it. It did not.

291 Messages

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6.4K Points

I have also downloaded the latest update and performance has actually gotten worse than the previous. Before document interactivity was just very sluggish a little bit into work, now it is every aspect of the GUI that has a terrible framerate and is super laggy 

1 Message

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62 Points

I have this issue too. Using Pen Tool makes Photoshop go out of memory. I can select one complex object and Photoshop takes 30-40 GB of RAM.
Did you find any solution?

291 Messages

 • 

6.4K Points

a year ago

I am having this problem as well. Worst performance I've ever had, even on much older machines (running a spec'd out MacBook Pro Currently). Stylus response locks up/lags. Brush resize lag. Even dragging sliders lags. This is very very disappointing under enormous deadlines.

291 Messages

 • 

6.4K Points

Photoshop is eating every available 0 on my scratch disk, even on small documents. Huge memory leak. "Purge All" works for about 60 seconds, then back at it.

3 Messages

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122 Points

a year ago

I’m having the same problems with lagging and slowness and crashing. I agree I’ve never had these problems before. There is some major bug in this new version. I’m going to try going back to 2019 until things are sorted out. Oh yes and the massive files are what seems to be crashing my iMac. Three times in two days now. 

291 Messages

 • 

6.4K Points

a year ago

I have reinstalled PS2019, and it works just as fast as I remember, going back to 21.01.2 and it is practically unusable with the latency issues. PLEASE fix this

1 Message

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82 Points

a year ago

I don't even remember when was the last I have used stable Photoshop without a single issue. So many issues coming keep coming up. But this 21.0.2 release has made my situation worse. It keeps lagging while using a color picker, lasso tool. It just keeps us away from making good artwork. So much waste of time in discussing fixing and searching. I don't know how to deal with this. Most of the time I choose not to speak about the issues because I think the process of creating software like these must be very difficult. But this can't be the excuse every time basic tools of the software keeping lagging. I think these issues need to solved permanently or else please stop charging us. 

3 Messages

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80 Points

a year ago

I'm seeing the same frequent beach balls.  This is PS 2020 (v21.0.2) running on a desk side Mac Pro
with 16GB of RAM and running Mojave (v10.14.6).  Even clicking on the Photoshop menu to
invoke "About Photoshop" produces a spinning beach ball for 15 seconds.
I'm going back to PS 2019, which works smoothly.

3 Messages

 • 

80 Points

a year ago

BTW, I'm confused about the "CC" designation.  My 2019 version is Adobe Photoshop CC 2019,
but my 2020 version is Adobe Photoshop 2020.  Is the lack of a "CC" significant?  In my
Creative Cloud window I don't see a Photoshop CC 2020.

1 Message

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60 Points

a year ago

macOS Mojave 10.14.6 - Photoshop 2020 update keeps crashing when I save my work which of course defeats the purpose of even working since it has to be force shut down. I'm having to utilize 2018 version as I uninstalled and reinstalled Photoshop but 2019 did not come back, only 2020 and 2018. This is incredibly frustrating and every time I try Adobe support no one comes through on the other end. 

If these issues can't be resolved asap, then I agree with Sanman Mohite - stop charging us until you have these errors fixed. We aren't paying to work on a program only to lose time, money, and work for our jobs/clients/etc. 

8 Messages

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184 Points

a year ago

Same here on a new 16" MBP. Specs:

i9 / 5.0 GHz
32GB DDR4
AMD Radeon Pro 5500M

Especially with hardware like this it is really frustrating not being able to benefit from it.


My problem is the overall performance of PS / LR / PP.
In PS it is especially noticeable when zooming and dragging the image (with space bar pressed).
After created about 4-5 layers the overall performance decreases even more.
Sliders are laggy.

I tried all the suggestions here. None of those worked.

Any recommendations on that?