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doug_schafer's profile

74 Messages

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1.5K Points

Sat, Oct 24, 2020 7:59 PM

Photoshop 2021: Legacy (CEP) panels/plug-ins scaled too large/cut-off

In Ps 2020 I had about 20 plugins which I told PsCC2021 to install like in Ps2020; and it did install them, But...

Of the 20 only 2 work OK; and then only partly. Basic issue is all are sized too big so only some of the panel is shown and panels cannot be re-sized. The 2 that I can re-size work OK but the size does not stick and are wrong old size when Ps 2021 is opened again.

Plugin developers say Adobe made a new code set for the legacy apps and broke the plugins?

I went to Adobe store and found a legacy plugin, installed OK, but same problem of panel size wrong/broken/does not work.

I am using 4K monitors. Ps 2020 was working just fine with them, and still is. Why break legacy stuff? I appreciate new plugins but nothing I use is there.

Please fix the legacy plugins i/f code...it should be as simple as copy/use what worked in Ps 2020.

Now I use Ps2020 for most things and Ps 2021 for any new features

Responses

Accepted Solution

10 Messages

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164 Points

3 months ago

Thank you very much for the input from david_tyler_7846865.

I've also followed the steps David gave us to fix the problem, and everything works fine again:

  • Right click on the Photoshop 2021 executable.
  • Select properties.
  • Select compatibility tab.
  • Click on "Change settings to all users"

  • Then, in the new open tab, click on "Change high DPI settings"
  • Finally, in the menu at the bottom of the new tab, check "Override high DPI scaling behavior. Scaling performed by:" and select in the menu: "System (Enhaced)"
  • Accept and apply the changes, and open Photoshop. Everything works correctly again:

Thanks again to david_tyler_7846865 for helping us to temporarily resolve the problem, until Adobe fixes the bug in a new update.

8 Messages

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124 Points

@Verto

II tried this fix at first, it does work to fix the panel issues but it introduces some kind of shift in the vector calculations, on my system at least. With this fix zooming now does not point towards the middle of the screen anymore and gradients and other vectors do not appear where the cursor is...

Can anyone else confirm this? 

10 Messages

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164 Points

Hi Charles,

I don't have that problem. If I zoom with the mouse wheel, everything works fine, centering the zoom where the mouse is. If I zoom with the keyboard shortcut, the zoom is centered in the center of the screen.

As for what you mention about gradients and vectors, I don't understand what you mean. In principle I have not found any errors in my system.

8 Messages

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124 Points

With that fix, on my system zooming in with the mouse drag + keyboard shortcut now zooms in towards a corner of the canvas instead of towards the center.

About the gradient vector, I meant the tool that places the start and end points of the gradient : it is now off-center from the cursor by a large margin and it appears off canvas most of the times I try to use it, making it completely useless for precise work.

It seems like forcing Windows to scale Photoshop somehow messes up with the pixel matrix that is used for some calculations in Photoshop, whereas some other tools work fine with the fix. I'll try to do a recording of the issue when I find the time, but I must say, on my system at least, those glitches make the solution a non viable one, as it breaks some functionalities, and I'm thus stuck with the older PP version until further notice. 

10 Messages

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164 Points

In the "Change high DPI settings" menu, there are three options to override high DPI scaling.

On my system, if I choose the "Application" option, I get the slave error again with the panels. If I choose the option "System (Enhanced)", the error is corrected. But if I choose the option only "System", I also find a cursor deviation similar to what you indicate. Try changing the option of the rescaling override menu, and see what happens.

8 Messages

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124 Points

Hi Verto,

I tried all three settings you mentioned. The "Application" setting does not fix the panels, and both "System" settings give me the off-grid issues. I guess it may be related to scaling percentages, so your scaling settings may differ from mine and hence this fix may work for you, but it doesn't for me.

I am forced for now to switch between the two versions depending on what feature I need... this is a bit infuriating, to say the least.

10 Messages

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164 Points

Hi charles_o_hara

I am very sorry that the posted solution does not work for you. I can't think of anything else you can do to make it work. For if it helps, my scale settings are as follows:

WINDOWS
Screen resolution: Main monitor 2560x1440, and secondary monitor 1680x1050
Size of text, applications, etc.: 100%

PHOTOSHOP
UI scaling: automatic.
UI font size: small
Escale UI To Font: disabled

If with all this, you still cannot re-produce the appropriate conditions for it to work, you will have to wait to see if Adobe releases an update that solves the problem. I cannot contribute more because I do not know the exact reason for the error.

Of course it would be unfortunate if Adobe did not fix the problem.

I wish him well. A greeting.

8 Messages

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124 Points

Hello again,

The issue with the fix seems to be related to the Windows scaling setting. Mine is set at 150% (on a 4K 27" monitor); if I set Windows at 100% the fix does work as intended and the canvas is properly centered with the layering matrix (e.g. gradients and other layered effects are not off-centered from the cursor anymore). This can't do the trick for me though, as I can't realistically run Windows at 100% scaling on a 4K monitor of the size I have.

Can anyone at Adobe acknowledge this problem please?

(edited)

10 Messages

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164 Points

I am glad that, with the latest contribution, it has been possible to take another step in the search for the origin of the problem. Let's see if now, the guys at Adobe, get down to work and solve it. All those affected would appreciate it.

Adobe Administrator

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15.9K Messages

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295.3K Points

4 months ago

Hi Doug, have you checked with the manufactures for updated plug-ins? Photoshop now uses a panel/plugin format called UXP - and many 3rd party developers have updated their plug-ins.

It would be helpful to get a list of panels you have installed. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Sr. Product Manager, Adobe Digital Imaging

8 Messages

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132 Points

4 months ago

Hi Jeffrey, I have the same problem with all my extensions and I am having to use v 21.2.4 which works perfectly. I am using Adobe Color Themes extension which doesn't display properly. I assume this an Adobe product. Is this being updated?

Adobe Administrator

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15.9K Messages

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295.3K Points

Adobe Color Themes isn's displaying correctly? It should work fine in the current version. I had one other thread where a graphics card was making CEP panels look empty/see through.

Do you have a screenshot of what it looks like?

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15.9K Messages

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295.3K Points

Are any CEP panels showing correctly? Or only specific ones?

Sr. Product Manager, Adobe Digital Imaging

8 Messages

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132 Points

All CEP Panels are showing incorrectly. The Width is wrong on all of them and some can be expanded on length and but most can't.

Two screen shots attached one from v 21.2.4 the  other from v 22. taken within minutes of each other

Adobe Color Themes can be adjusted for length but not width

Tony Kuyper's TK7 can't be adjusted at all

 

Eddie

Adobe Administrator

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15.9K Messages

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295.3K Points

I see. They are scaled differently. What is your UI scaling set to in Windows 10?

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15.9K Messages

 • 

295.3K Points

I tried 100%, 125%, 150%, 175% and 200% - can't repro so far.

Sr. Product Manager, Adobe Digital Imaging

8 Messages

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132 Points

My Windows 10 UI is set at 100%. I have tried various settings but this only displays  everything larger but still wrong.

I have tried the photoshop preference settings for interface and workspace.  I can get small fonts but the buttons, controls and panels remain the same size so the content is still partly concealed.

The screen shots were taken a few minutes apart in the same windows session and environment and with the same photoshop settings in both versions. The only variable was the Photoshop version.

I have run both versions on my native laptop screen (1920 x 1080)  and my monitor ( 2560 x 1440) singly, extended and duplicated. I have also tried disabling my graphics card and running with the on board intel graphics.

In every instance the Panels are the same size. V21.2.4 scales the contents to fit but v22 does not.

Eddie

74 Messages

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1.5K Points

I'm now on my other PC and also received a msg from TK. Seems the problem is on my 4K screens with windows not set at 100% that creates the problem...and is the fault of Adobe...because Ps cc 2021 has the problem and Ps cc 2020 on same PC does not have the problem. (When installing 2021 I had Ps import all the settings/prefs from 2020)

Now I am on my older PC (same win10 1909; different location) that has 1920x1200 screens (not 4K...but 4K's are on order) and...I just installed Ps cc 2021 (again has Ps import prefs from 2020) and all plugins look and act normal like they do in Ps cc 2020 on same PC.

Doug

74 Messages

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1.5K Points

My "fix/workaround" and source of problem on 4K screen was not the general size setting for text etc. at windows 10 'scale and layout' @ 150% (I still keep this setting).

but,

I had also set (use win+u shortcut) ease of access above 100% (usually 124%)...which can be set to anything desired, on the fly.

So, for example, for all programs I use 124% but when using Ps 2021 and I need to use the plugin panels, I must set to 100%, apply, and Ps is all good. I simply change it back to 124% when I'm done with Ps. No restarts needed.

When set at 100% for Ps, all text across windows/programs is a bit too small; otherwise I'd leave it at that setting.

It should not be that way. I don't have to do so in Ps 2020 with same PC hardware, OS, and same 4K screens (I leave 150% and 124% set).

Adobe should fix 2021.

(edited)

10 Messages

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164 Points

4 months ago

Hello.

 

After installing / updating photoshop to the new version of 2021 (in windows 10), some extension panels appear cropped, without being able to use the functions found in the cropped area.

 

I leave some image captures of one of the panels that offer that error. In this case it is Tony Kuyper's panel 7, but the same error appears in other panels.

The error occurs even with panels of Photoshop itself. For example, the "Adobe Color wheel" panel also has the same error, and it is not possible to resize it to show the cropped areas.

I have consulted the authors of the extensions and they have not been able to give me a solution. I have also checked the Adobe Support Community with the same negative result:
I leave a screenshot of the interface and workspaces configuration.
I have uninstalled and reinstalled Photoshop. I have restarted the workspaces. I have verified that the settings are the same as in the previous version of Photoshop, but nothing has solved the problem.

Can anyone help to solve this problem?

Thanks and sorry for my bad English.

Verto

Note: This comment was created from a merged conversation originally titled Extensions panels cropped after installing Photoshop 2021

8 Messages

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120 Points

I have exact same problem with cc21. Adobe color theme ext panel incomplete. cc20 works fine

8 Messages

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120 Points

Another example cc21 Panel extension incomplete

8 Messages

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120 Points

Found a solution.  Problem is a scaling compatibility with Windows.                                                                                                                                                                            Right click on photoshop icon > properties> compatibility > Change for all users Check: Override High DPI Scaling Behavior AND drop down to be determined by SYSTEM (not application which is the default)

8 Messages

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132 Points

Thanks David, it worked for me

10 Messages

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164 Points

4 months ago

I have the same problem. I just opened a new topic commenting on it, without knowing that this topic was already dealing with the problem. My apologies for that.

https://feedback.photoshop.com/conversations/photoshop/extensions-panels-cropped-after-installing-photoshop-2021/5fb1aca8762a722b89c5fb08

I can add little more since I am in the same situation that other people have commented. 2560x1440 monitor and scale to 100%. I have tried various settings and none work. I have also consulted some authors of the extensions, but they have not been able to give me a solution. I am forced to continue working with the old version of Photoshop.

8 Messages

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124 Points

4 months ago

I have the same issue.

Everything was perfect on my 3 screens (1440p @ 125%, 4k @150% and 1080p @100%) in Photoshop 21; however, Photoshop 22 breaks everything and all of my precious panels are now good for nothing as I can't even see 1/3 of their interface. Most of them don't exist (yet) in the new plugin form.

I can't believe that in 2020 we still have broken HIDPI support with Adobe software... I'll have to run the older version for now I guess.

8 Messages

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132 Points

The CEP extensions open as floating panels which hide part of the interface, I have just discovered by accident that if you dock the panel in the workspace it adjusts itself and reveals all the interface. If you undock it the problem reappears. It doesn't suit my workflow but it is a simple workaround until Adobe sort out the problem. Hope this works for everybody

Eddie

8 Messages

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132 Points

False hopes. It sort of works if you dock in the far right column and expand the column width. For some extension panels this works fine but for others you still lose the bottom  part of the interface because the depth cant be extended. Adobe Color Themes is OK, Raya Pro 5 is usable and TK7 loses the bottom of the panels.

None of this should matter since everything worked fine in v21.2.4 

10 Messages

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164 Points

When the panels are docked, in some you can change the width, but not the height. Anyway, it doesn't work with all panels.

Below is a screenshot, which summarizes what floating panels, open panels, and docked panels look like.


Note: The panels are outlined in red.

8 Messages

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132 Points

Hi Verto, our recent postings crossed in the ether.  I agree with your interpretation. I got slightly better results by using the far right column. TK Panels were a big problem. I’m stuck with v21.2.4 for now.

3 Messages

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80 Points

3 months ago

In photospop 2021, my extension panels are cut off.  I tried the fix 

  • Right-click on the Photoshop 2021 executable.
  • Select properties.
  • Select the compatibility tab.
  • Click on "Change settings to all users"
  • Change high DPI settings"
  • "Override high DPI scaling behavior. Scaling performed by:" and select in the menu: "System (Enhanced)"

It fixed the issue on my desktop, but not on my acer laptop.   I don't have my TEXT size increased (window UI is @ 100%, ) 

Does anyone have a workaround for laptops until Photoshop comes out with a fix?  

Note: This comment was created from a merged conversation originally titled Extension panel cutoff -

8 Messages

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124 Points

This fix will work only if the Windows desktop on which Photoshop is run is set at 100%. On my 4K 27" monitor, I can't run at anything less than 150% scaling, so the fix introduces weird canvas errors in Photoshop where some tools and effects gets off-centered from the cursor. There are a few other threads about this and we have yet to get an answer from Adobe...

3 Messages

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80 Points

The newest photoshop update didn't fix the problem on laptops.  

10 Messages

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164 Points

And on desktop computers, have they fixed it?

2 Messages

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70 Points

3 months ago

I have several panels I use with PS such as Lumenzia, TK Actions, Infinite Color. When I updated to PS 2021 several of these panels only show a portion of the interface making many of the options unusable. The window cant be resized. I do not have these issues with PS 2020 and I compared every setting from PS 2020 and 2021 and I haven't found a problem with a setting that is causing this. As you can see in the images the top is the full panel as it is shown in PS 2020 but the bottom photo shows the panel in PS 2021, the full interface is not visible and there is no way to enlarge the window or make the full window visible.  

Note: This comment was created from a merged conversation originally titled Window - Extensions (legacy) - The panel interface is not fully displayed

13 Messages

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182 Points

https://feedback.photoshop.com/conversations/photoshop/photoshop-2021-legacy-cep-panelsplugins-scaled-too-largecutoff/5f9487af917fbb287b4e8291

6 Messages

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184 Points

a month ago

Having the same problem here, with Adobe Color Legacy extension. What is the solution (is there one) for mac? When I restart Photoshop, things return to normal size, so that's the workaround for now - thank you.