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Adobe Photoshop Family

2 Messages


100 Points

Tue, Oct 27, 2020 9:58 AM


There're a lot of FREEZE reports of the PS20 and unsolved for over years. 

In each thread, the supporter asked "System Info" only. I doubted it will help to debug. Can Adobe developers tell a more proper way to track down and gather meaningful information for you? I'm a developer, maybe I could follow your requests.

In my case, sometimes I found that let the PS opened and idle for 15 mins or more, it works smooth. And if I opened in Windows 10 sandbox, it works well also.


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