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mary_venables's profile
mary_venables
250 Points

12 Messages

 • 

352 Points

Wed, Nov 6, 2019 6:59 PM

Photoshop 2020: Plug-ins not found

Photoshop 2020 is not finding plugins. I have moved them to the new folder as I’ve always done, but this time neither Topaz or Nik is recognised. I’ve tried it on my other computer and it’s the same.

Problems

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Updated 

7 m ago

2.1K

14

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Official Solution

JeffreyTranberry

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

We're looking into this. For the time being, install in the shared Creative Cloud location: https://chl-author-preview.corp.adobe.com/content/help/en/photoshop/kb/plug-ins-photoshop-troubleshooting.html#Locatepluginfolders

  • Win: Hard Drive\Program Files\Common Files\Adobe\Plug-Ins\CC
  • macOS: Hard Drive/Library/Application Support/Adobe/Plug-Ins/[Photoshop version number]/File Formats.

Sr. Product Manager, Adobe Digital Imaging

4

jimmiec

3 Messages

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80 Points

@JeffreyTranberry 

I copied into to the shared CC folder mentioned above and it worked. Nik, Pixel Genius, Topaz labs and Neat image. Windows 10. They all work as before. Bravo!

Like

8 m ago

0

jimmiec

3 Messages

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80 Points

P.S. NIK is the old version and Topaz is a mix of old and new. They all work by coping them to the CC folder mentioned above. They do not work when copied to the default plugins folder.

(edited)

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8 m ago

0

Robert Bentia

1 Message

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60 Points

Like

7 m ago

0

JeffreyTranberry

Adobe Administrator

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15.9K Messages

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296.4K Points

There are two issues at play on this thread.

1) If you're on macOS Catalina, plug-ins need to be signed or quarantined.

2) Plug-ins need to be located in the Shared Creative Cloud plug-in location for multiple version of Photoshop to see and load the plug-ins.

Old plug-ins were installed at a Photoshop version specific location. Most vendors have updated their installer in to install them at the Shared Creative Cloud plug-in location.

Sr. Product Manager, Adobe Digital Imaging

Like

7 m ago

0

adam_jerugim

Employee

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230 Messages

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6K Points

2 y ago

0

0

mary_venables

12 Messages

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352 Points

2 y ago

I’m afraid that doesn’t help, I’m on Windows 10, not Mac. I’ve re-installed some plugins direct from the manufacturer site and they’re still not working. I have the same issue on my other laptop. I’ve spoken to others tonight who have a similar problem with Nik and Topaz.

4

JeffreyTranberry

Adobe Administrator

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15.9K Messages

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296.4K Points

Are they current versions of Nik and Topaz? Or are they the old Google Nik versions?

Sr. Product Manager, Adobe Digital Imaging

Like

2 y ago

0

soile_siirtola

1 Message

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60 Points

google Nik doesn ́t work. got older versions of Alien Skin, Topaz & Google Nik. The all worked in the previous version. Not anymore.
Windows 10

Like

2 y ago

0

mary_venables

12 Messages

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352 Points

They are all current versions.

Like

2 y ago

0

e_haak

57 Messages

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1.2K Points

FYI:

I had the same issue with the installer from the original Google NIK plugins.
I doesn't recognize Adobe PS 2020 as a valid application anymore.

But, don't worry, it's simpel to resolve:
Just select C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins as the plugin directory, and everything works just fine, after a reinstall with the NIK installer.
I'm using the (old) nikcollection-full-1.2.11 installer. Works fine with PS 2020!

Like

2 y ago

mary_venables

12 Messages

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352 Points

2 y ago

I'm using current versions of Nik and Topaz. I've re-installed some of them and none are working.

5

Rosa

575 Messages

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12.8K Points

Did you keep your previous version of Photoshop installed? I'm almost afraid to upgrade after reading all the problems with Bridge, ACR and PS.

Like

2 y ago

0

mary_venables

12 Messages

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352 Points

No, I didn't unforunately. I don't seem to be able to get through to anyone that I'm not on a Mac or that I have tried all the previous solutions, this is a new issue.

Like

2 y ago

Rosa

575 Messages

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12.8K Points

Mary, I just read this in another discussion. Can you check this to see if it helps you?

https://feedback.photoshop.com/photoshop_family/topics/ps-2020-doesn-t-see-nik-collection-on-filter-menu?topic-reply-list[settings][filter_by]=all&topic-reply-list[settings][reply_id]=20332222#reply_20332222


from: Patrick Philippot

A while ago, Adobe had advertised that PS plugins should now be stored in C:\Program Files\Common Files\Adobe\Plug-Ins\CC and that future versions of PS might not support plugins stored in  C:\Program Files\Adobe\Adobe Photoshop xxxx\Plug-ins.

So, I moved everything to C:\Program Files\Common Files\Adobe\Plug-Ins\CC and everything is working fine and nothing has to be moved when a new version is installed.


Like

2 y ago

mary_venables

12 Messages

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352 Points

Thanks Rosa. My folders had already migrated there after re-installing from the manufacturer so I re-installed photoshop this morning and that seemed to re-link them. Good to know plug-ins won't be an issue in future versions.

Like

2 y ago

Rosa

575 Messages

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12.8K Points

That's awesome! I'm glad it worked for you Mary. I've yet to install PS 2020 but I'm just waiting for a bit until some of the bugs get ironed out.

Like

2 y ago

0

ticiano_maciel_d_amore

2 Messages

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92 Points

2 y ago

This reply was created from a merged topic originally titled Photoshop 2020: Doesn ́t see Nik Collection on filter menu.

Just reporting a bug. Old and amazing Nik Collection is not been recognized by new PS 2020. It ́s not listed in the FILTER menu. Reinstalled and nothing. Please fix this! Otherwise will be impossible to use this version. Nik Collection plugin inside PS is extremely important for a photographer! Using W10 64. 

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0

richard_nussbaum

12 Messages

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432 Points

2 y ago

Just tried Jeffrey Tranberry's solution. The good news - it worked. The not so good news (but not too bad) is that when you clicked to apply the filter, it did not work. However, if you then clicked the top top item on the filter menu (the last filter used) it works. Weird but usable. Thanks!!

1

mary_hughes_jclm2ektkkpxc

8 Messages

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164 Points

That is the only way it will work for me as well.

Like

2 y ago

0

mary_venables

12 Messages

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352 Points

2 y ago

Nik support have sent me a new link and it's also working fine.

0

richard_nussbaum

12 Messages

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432 Points

2 y ago

Is it a different link than Tranberry's?

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0

mary_venables

12 Messages

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352 Points

2 y ago

Richard - Yes, they emailed me a link to download it again.

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0

richard_nussbaum

12 Messages

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432 Points

2 y ago

Could you please post the link? I’m curious as to whether you had the same problem that I had - see below:

Just tried Jeffrey Tranberry's solution. The good news - it worked. The not so good news (but not too bad) is that when you clicked to apply the filter, it did not work. However, if you then clicked the top top item on the filter menu (the last filter used) it works. Weird but usable. 
Thx. 

1

0

mary_venables

12 Messages

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352 Points

I can't share the link as it needed my licence number, sorry. If you contact them via Nik support they should come back to you quite quickly.

Like

2 y ago

0

laddie_crisp_jr

2 Messages

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82 Points

2 y ago

This reply was created from a merged topic originally titled I updated to Photoshop CC2020 and cant find my plug-ins! I really miss my Bokeh 2....

PS CC 2020 did not find my Bokeh 2.0 Plug-in.

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0

dragoljub_blagojevic

1 Message

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60 Points

2 y ago

Hi all, it seems that the Nvidia texture toolset is not working ether in 2020. Gonna see if I can revert to 2019 in the meantime

EDIT: Reverting to 20.0.7 solved the issue temporarly. Just to let u fellas know. 

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0

paul_cox_dce8m6av56gv2

2 Messages

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70 Points

1 y ago

My own experience: updated latest version of Photoshop 2020 on my desktop, which has several years of older version saved, and the old NIK collection auto transferred just fine. Files are in the above referenced Plugins>google file. However, a brand new install on a new laptop wont recognize the Nik software in PS filters as usual in my desktop. Thinking there is an issue with migrating as OK, but new installation not OK

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0

paul_cox_dce8m6av56gv2

2 Messages

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70 Points

1 y ago

Please bear with me on this, but I may have found another piece of the NIK not working in CC2020 puzzle. I upgraded to 2020 recently on my windows desktop, on which i have migrated NIK to successive Photoshop iterations since 2012. 2020 successfully found  NIk and it works fine on the dsktop. However, on a new laptop, with no history of NIK or Photoshop upgrades, 2020 couldnt' find NIK, not even if I pasted the Google/NIK files to the 2020 Plugins file folder. I found my old original NIK exe file and installed it on my new laptop, and NIK works fine. Here is what the NIK software installed which didn't exist before i tried transfering the exe file

C/ProgramFiles/Google/Analog Efex, Color Efex etc etc . So i'm no programmer, but i surmise 2020 is looking for this Google folder under programs before it can launch the NIK collection since the filter files are all under Plugins/GOOGLE/etc etc Would love feedback on this thanks

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