jeremy_goble's profile

1 Message

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90 Points

Tue, Nov 5, 2019 7:22 PM

Photoshop 2020: Open Commands in Actions not working

Any action with an "Open" command inserted into it gives an error at the "Open" command when played in PS CC 2020. The error says "Could not complete the command because of a program error." It even occurs if I delete the old command and insert a new one using PS 2020. I can work around it by closing the error message, opening the file manually and then skipping to the next step in my action, but this is hell on workflow. I have tried it on a Mac and a PC with the same results. Does anyone know what is causing this bug or how to fix it?

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

This issue should be fixed in the 21.0.2 update that was released yesterday.

Employee

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251 Messages

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3.9K Points

2 y ago

Hi JRGoble ,
Could you share the action script and PSD file(s) you trying to open?  You can email them to me at sender@adobe.com

Andrew

2 Messages

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92 Points

2 y ago

Super easy to reproduce, create a new action, insert menu item "open"... Run action, error

Not fixed in 21.0.1 unfortunately 

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

Thanks. I've logged a] report for engineering. 

2 Messages

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92 Points

2 y ago

Tested this morning and looks to be fixed in 21.0.2