james_cavoretto's profile

167 Messages

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2.9K Points

Tue, Nov 12, 2019 6:27 PM

Photoshop 2020: I don't have the additional selections that the new 'Home Panel' has

After updating to the latest version of Ps 2020 I notice that the 'Home Panel' did not update from the previous version. It functions but I don't have the additional selections that the 2020 'Home Panel' has. I reset my preferences but this did not change the 'Home Panel.' I am running on a Win7 Pro based system. As far as I can tell all else seems to be working as expected. Might this be an installation issue or a feature that required win10?

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Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

Can you post a screen shot of what you're seeing vs what you're expecting?

167 Messages

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2.9K Points

2 y ago

Sure Jeff,

The first screen shot is what I expected after upgrading to Ps 2020. It was taken from a You-Tube tutorial about the new features of Ps 2020. The second screen shot is what I actually have after my upgrade.



I hope this helps to shed so light on the matter.

Thanks!

167 Messages

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2.9K Points

2 y ago

From my system info panel my current active version is:

Adobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18  x64

I think this is the latest version, right?

All the new 2020 features I attempted to play with are working.

Thanks!

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

That is crazy strange. Uninstall/Reinstall is the only fix I can think of.

167 Messages

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2.9K Points

2 y ago

I also note that if I select "Save As" I get a system "Save As" window with no offer or information about the new cloud option as shown in numerous tutorials.