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Adobe Photoshop Family

2 Messages

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110 Points

Mon, Nov 25, 2019 7:24 PM

Photoshop 2020: File saving - user permissions incorrect

When saving files from Photoshop 2020, file permissions are not set correctly. They are usually set to 774, but are being set to 600. So, it sets the user to read/write, and no permissions for anyone else. This causes huge issues, as we have limited ability to change permissions on our Macs at work. Running Photoshop 21.0.1 on MacOS High Sierra (10.13.6) on a 2013 Mac Pro. This happens whether a file is saved to the desktop or our network. This was not an issue with Photoshop 2019.

Responses

Official Solution

14.6K Messages

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282.6K Points

9 months ago

This issue should be fixed in the 21.0.2 update that was released yesterday.

14.6K Messages

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282.6K Points

10 months ago

Hi Mike, thanks for reporting. Engineering is already working on this issue for an upcoming update.

4 Messages

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112 Points

9 months ago

This reply was created from a merged topic originally titled Photoshop: Permissions.

Our studio has a remote drive with our image library shared across our network. It has been like this for 20 years and has never had a major issue. However, now that we are running Photoshop 21 we are having all sorts of problems. Firstly, I cannot open a file on the network drive, alter it and re-save it. Apparently Adobe has decided on our behalf that this is not a recommendation. Fair enough, but I would have liked to be given the option first. Multiple requests for support give the same answer - copy the file across to your hard drive, make the changes, then copy them back again. This shows me that the latest round of developers are exactly that - they are developers and NOT end users. I challenge anyone working in a busy studio environment to keep this process running consistently. The next issue is when we save these files to our desktop as instructed. We then have to manually change the permissions of these files because otherwise other future users on the network cannot change them. I must add here that this issue happens ONLY with Photoshop. InDesign and Illustrator continue to work satisfactorily as before.

2 Messages

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110 Points

9 months ago

Yup, that fixed it! Thanks very much for the update!

2 Messages

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70 Points

2 months ago

Photoshop 21.1.2 here, on Windows - still doing the same thing. All files saved have permissions only for the SYSTEM user, the Administrators group, and the current user. Having to constantly reset permissions is a huge bother in a collaborative environment.