jim_francis_56i3on87vlbch's profile

9 Messages

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222 Points

Sun, Mar 22, 2020 8:28 PM

Photoshop 2020: Eyedropper tool now switches window focus

I recently upgraded to PS CC 2020, and I'm frustrated by what appears to be a change in the behavior of the Eyedropper tool.

I'm used to frequently using the Alt- key with the Brush selected to activate the Eyedropper and quickly select a color from a different document window within Photoshop. But now, in 2020, a click from the Eyedropper tool will most of the time switch the focus to the window that I clicked in, This happens whether I have the Eyedropper tool selected or am using Alt. Except that the behavior is not consistent... sometimes (rarely) the focus stays the same, and sometimes it quickly flashes back and forth.

The fact that the behavior is inconsistent suggests to me that something may be wrong, and that this is not just another inexplicable deliberate change in the behavior of PS tools. Is this a known issue, and is there any fix or workaround for it?

Responses

Accepted Solution

Official Solution

Adobe Administrator

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15.9K Messages

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296.4K Points

7 m ago

Let me know if you're still having trouble with this issue in 22.0.1 or later.

Official Solution

Adobe Administrator

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15.9K Messages

 • 

296.4K Points

1 y ago

I've reopened this for engineering to look at, thanks.

9 Messages

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222 Points

1 y ago

I forgot to mention that I'm using Windows 10.

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

Thanks. I've asked engineering to take a look.

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

This issue should be fixed in the 21.2 update that went out this AM. Let us know if you're still having trouble.

5 Messages

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130 Points

1 y ago

I am having the same problem. Photoshop 21.2 on Windows 10 1909.   I only free-float windows, never dock, and the window you have brought up to the foreground loses focus when you use the eyedropper (zoom) - focus goes back to the previous window you were working on, not the one that you just brought to focus yourself.

Note that I fully uninstalled all Adobe Creative Cloud products and reinstalled, as this isn't the only bug that I've been dealing with.  No changes, all bugs are still here. 

Driving me crazy.  The latest version of Photoshop is bug-ridden in the most inconvenient places.

1 Message

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80 Points

1 y ago

I am going through the same thing with the eyedropper tool, it definitely has an impact on my workflow.  Photoshop V 21.2
Windows 10 Pro 19041.388
Thanks for any help in this matter!

24 Messages

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548 Points

1 y ago

Having the same issue - eyedrop tool changes active window. Really has an impact on workflow. Working with windows 10, cintiq, photoshop v 21.2.2

2 Messages

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66 Points

1 y ago

Finally managed to sign into my account to say that I'm also still having this problem with Windows 10 | Photoshop v. 21.2.2

1 Message

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60 Points

1 y ago

same here, fore some reason it keeps changing focus.
windows 10
Photoshop 21.2.2