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15 Messages

 • 

232 Points

Thu, Nov 14, 2019 11:05 AM

Photoshop 2020: "Could not complete your request because of a program error" macOS Catalina

So I got photoshop for school use, then it started to act up, really badly. It says "Cannot complete your request due to a program error" and whenever anything is pressed, the same error message shows up. I'm having to force quit it too many times, and its just getting out of hand.

When a photoshop file is open, half the features don't work, and I can't even save. I can't even go into the prefrences either. Does anyone know whats going on and how I can fix this?

Responses

14.6K Messages

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282.6K Points

10 months ago

Have you tried restoring your prefs?  It may help if we could see your Photoshop SystemInfo. Launch Photoshop, and select Help > System Info... and copy/paste thetext in a reply.

15 Messages

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232 Points

10 months ago

I tried accessing SystemInfo, but I can't access it either..

15 Messages

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232 Points

10 months ago

I got into System Info before the popup showed up, and this is what is shown: 

15 Messages

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232 Points

10 months ago

I have a picture of the problem and what it does, here is what its doing:

15 Messages

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232 Points

10 months ago

I've tried restarting my computer, reinstalling photoshop, tried on another account, none of those worked..

15 Messages

 • 

232 Points

10 months ago

I've downgraded Photoshop, now I'll monitor it for a few days, and see how it goes.

Champion

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623 Messages

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14.6K Points

I was going to suggest that... 2018 or 2019 versions are more stable.

15 Messages

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232 Points

Tried the 2019 version, some features work again but still having the same issue. Catalina can't get 2018 since its too outdated for some reason. Can you provide a link for the 2018 one?

14.6K Messages

 • 

282.6K Points

10 months ago

There has to be something system specific going on here otherwise everyone would be seeing this problem. Acopy of the error log "PSErrorLog.txt" would be useful. Its locationon your system is as follows:

Mac:Users/[user name]/Library/Preferences/Adobe Photoshop 2020 Settings/PSErrorLog.txt

15 Messages

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232 Points

Yep, it says 

2019:11:19 10:09:17 : /Users/esbuilder/Jenkins/PS/PS20/MacRel_SrcOpts/20191018.r.37/photoshop/main/photoshop/framework/sources/UEventHandler.cpp : 1041 : REQUIRE failed

15 Messages

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232 Points

The whole thing says:

2019:11:19 10:09:17 : /Users/esbuilder/Jenkins/PS/PS20/MacRel_SrcOpts/20191018.r.37/photoshop/main/photoshop/framework/sources/UEventHandler.cpp : 1041 : REQUIRE failed2019:11:19 10:09:17 : /Users/esbuilder/Jenkins/PS/PS20/MacRel_SrcOpts/20191018.r.37/photoshop/main/photoshop/framework/sources/UEventHandler.cpp : 1041 : REQUIRE failed
2019:11:19 10:09:17 : /Users/esbuilder/Jenkins/PS/PS20/MacRel_SrcOpts/20191018.r.37/photoshop/main/photoshop/framework/sources/UEventHandler.cpp : 1041 : REQUIRE failed
2019:11:19 10:09:17 : /Users/esbuilder/Jenkins/PS/PS20/MacRel_SrcOpts/20191018.r.37/photoshop/main/photoshop/framework/sources/UEventHandler.cpp : 1041 : REQUIRE failed
2019:11:19 10:09:17 : /Users/esbuilder/Jenkins/PS/PS20/MacRel_SrcOpts/20191018.r.37/photoshop/main/photoshop/framework/sources/UEventHandler.cpp : 1041 : REQUIRE failed
2019:11:19 10:09:17 : /Users/esbuilder/Jenkins/PS/PS20/MacRel_SrcOpts/20191018.r.37/photoshop/main/photoshop/framework/sources/UEventHandler.cpp : 1041 : REQUIRE failed

14.6K Messages

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282.6K Points

Definitely not legit Photoshop ^^^ Uninstall and install a version from Adobe.com.

15 Messages

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232 Points

I've deleted the fake one completely and installed a legit one, I don't know why its still doing this..

15 Messages

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232 Points

I think its because a code killer destroyed photoshop completely even on install, I think I know how to fix it.

4 Messages

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92 Points

10 months ago

I have the same problem - my PSErrorLog.txt has this in it
2019:11:19 11:09:16 : <NULL> : 0 : REQUIRE failed
2019:11:19 11:09:28 : <NULL> : 0 : REQUIRE failed

14.6K Messages

 • 

282.6K Points

That no good. OK. Let's try Photoshop System Info. LaunchPhotoshop, and select Help > System Info... and copy/paste the text in areply. This issue seems to be system specific or triggered by something very specific as there are very few reports of it.

4 Messages

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92 Points

Adobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18  x64
Number of Launches: 3
Operating System: Mac OS 10.15.1
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2400 MHz
Built-in memory: 32768 MB
Free memory: 19355 MB
Memory available to Photoshop: 28721 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.22.4
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.14.8
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 300 seconds
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
High DPI Monitor
Display Bounds: top=631, left=2560, bottom=1655, right=3926
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=2
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel(R) UHD Graphics 630"
glgpu[0].GLVendor="Intel Inc."
clgpu[0].CLPlatformVersion="1.2 (Oct  2 2019 00:43:05)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) UHD Graphics 630"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Nov  2 2019 11:40:37)"
clgpu[0].CLBandwidth=2.35623e+10
clgpu[0].CLCompute=85.1513
nativegpu[0].NativeName="AMD Radeon Pro 5500M"
glgpu[1].GLVersion="2.1"
glgpu[1].IsIntegratedGLGPU=0
glgpu[1].GLMemoryMB=8176
glgpu[1].GLName="AMD Radeon Pro 5500M OpenGL Engine"
glgpu[1].GLVendor="ATI Technologies Inc."
glgpu[1].GLVendorID=4098
glgpu[1].GLRectTextureSize=16384
glgpu[1].GLRenderer="AMD Radeon Pro 5500M OpenGL Engine"
glgpu[1].GLRendererID=16915971
glgpu[1].HasGLNPOTSupport=1
glgpu[1].CanCompileProgramGLSL=1
glgpu[1].GLFrameBufferOK=1
glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[1].CLPlatformVersion="1.2 (Oct  2 2019 00:43:05)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=8176
clgpu[1].CLName="AMD Radeon Pro 5500M Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915968
clgpu[1].CLDriverVersion="1.2 (Nov  7 2019 19:35:38)"
clgpu[1].CLBandwidth=3.95297e+11
clgpu[1].CLCompute=1932.09
nativegpu[1].NativeName="Intel(R) UHD Graphics 630"
License Type: Subscription
Serial number: 96040837535782056152
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.82T, 1.27T free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.164036   79.164036
   ICUUnicode.framework   ICUUnicode      gtlib_12.0.23744
   ICUConverter.framework   ICUConverter      gtlib_12.0.23744
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   boost_system.framework   boost_system   12.1.0.0   
   AdobeACE.framework   AdobeACE   2.20.02.44658   79.613319
   AdobeOwl.framework   AdobeOwl   5.5.0   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.44656   79.613314
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.44606   79.613133
   dynamiclink.framework   dynamiclink   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.11.1   82.2
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.44658   79.613319
   AdobeXMPFiles.framework   AdobeXMPFiles   79.164036   79.164036
   AdobeLinguistic.framework      24237   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   9.4.0.46   
   AdobeAGM.framework   AdobeAGM   4.30.87.44658   79.613319
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.613055
   AdobePDFL.framework   AdobePDFL   15.0.0.44606   79.348578
   dvacore.framework   dvacore   12.1.0.0   
   AdobePIP.framework   AdobePIP   8.1.0.40.48685   
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.44656   79.613314
   dvatransport.framework   dvatransport   12.1.0.0   
   Cg.framework   NVIDIA Cg      
   AdobeXMP.framework   AdobeXMPCore   79.164036   79.164036
   AdobeJP2K.framework   AdobeJP2K   1.2.2.44568   79.273548
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   LogSession.framework   LogSession   8.1.0.40.48685   
   PlugPlugExternalObject.framework      9.2.0.46   
   AdobeScCore.framework   AdobeScCore   4.5.11.1   82.2
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.44578   79.613055
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.44658   79.613319
   boost_threads.framework   boost_threads   12.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.44658   79.613319
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   4.0.00.377265   1.613549
   boost_date_time.framework   boost_date_time   12.1.0.0   
   dynamic-torqnative.framework   Torq Native   1   
   AdobeMPS.framework   AdobeMPS   5.8.1.44729   79.613613
   dvaui.framework   dvaui   12.1.0.0   
   ahclient.framework   ahclient   4.0.0.0   
   ICUData.framework   ICUData      gtlib_12.0.23744
   dvamarshal.framework   dvamarshal   12.1.0.0   
   Unified Extensibility Platform  uxp-3.3.7.56


Required plug-ins:

   Accented Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 21.0  © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 21.0  © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 21.0  © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 21.0  © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 21.0  © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 21.0  © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 21.0.1, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 21.0  © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 21.0  © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 21.0.1, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.1.0.156 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.ccx.start/"
CDO: 1.62.2
        CmdN: 1.0.0
        CDP: 1.89.2

Extensions:

   com.adobe.Butler.backend  2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   New Document  3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/purchaseTypekit.html”
   Home  2.8.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.8.0/index.html?v=2.8.0.148”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

14.6K Messages

 • 

282.6K Points

OK. Pretty vanilla. Solomon, did you try restoring prefs? Is there anything specific that seems to trigger it?

4 Messages

 • 

92 Points

I got a new macbook pro and did a time machine restore on it.  When I opened photoshop it gave me that error.  I uninstalled it and reinstalled it.  And still get that error.

Just tried restoring prefs and it didn't help.

14.6K Messages

 • 

282.6K Points

Ahh. Time Machine. Time Machine is notorious for affecting user account permissions. Can you run a quick check? Create a new admin user account, then launch Photoshop from the new user account and see if it works without error.

15 Messages

 • 

232 Points

10 months ago

Ok, I got access to photoshop's system info, and its as follows:

Adobe Photoshop Version: 21.0.0 20191018.r.37 2019/10/18: 614690fb487  x64
Number of Launches: 1
Operating System: Mac OS 10.15.1
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 3100 MHz
Built-in memory: 8192 MB
Free memory: 3442 MB
Memory available to Photoshop: 6111 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.22.4
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.14.8
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 300 seconds
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=900, right=1440
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel(R) Iris(TM) Plus Graphics 650"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) Iris(TM) Plus Graphics 650"
glgpu[0].GLRendererID=16925958
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct  2 2019 00:43:05)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) Iris(TM) Plus Graphics 650"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Oct 21 2019 21:24:20)"
clgpu[0].CLBandwidth=3.39963e+10
clgpu[0].CLCompute=187.112
nativegpu[0].NativeName="Intel(R) Iris(TM) Plus Graphics 650"
License Type: Subscription
Serial number: 90960929178507800433
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 233.5G, 29.6G free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.164036   79.164036
   ICUUnicode.framework   ICUUnicode      gtlib_12.0.23744
   ICUConverter.framework   ICUConverter      gtlib_12.0.23744
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   boost_system.framework   boost_system   12.1.0.0   
   AdobeACE.framework   AdobeACE   2.20.02.44658   79.613319
   AdobeOwl.framework   AdobeOwl   5.5.0   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.44656   79.613314
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.44606   79.613133
   dynamiclink.framework   dynamiclink   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.11.1   82.2
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.44658   79.613319
   AdobeXMPFiles.framework   AdobeXMPFiles   79.164036   79.164036
   AdobeLinguistic.framework      24237   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   9.4.0.46   
   AdobeAGM.framework   AdobeAGM   4.30.87.44658   79.613319
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.613055
   AdobePDFL.framework   AdobePDFL   15.0.0.44606   79.348578
   dvacore.framework   dvacore   12.1.0.0   
   AdobePIP.framework   AdobePIP   8.1.0.40.48685   
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.44656   79.613314
   dvatransport.framework   dvatransport   12.1.0.0   
   Cg.framework   NVIDIA Cg      
   AdobeXMP.framework   AdobeXMPCore   79.164036   79.164036
   AdobeJP2K.framework   AdobeJP2K   1.2.2.44568   79.273548
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   LogSession.framework   LogSession   8.1.0.40.48685   
   PlugPlugExternalObject.framework      9.2.0.46   
   AdobeScCore.framework   AdobeScCore   4.5.11.1   82.2
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.44578   79.613055
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.44658   79.613319
   boost_threads.framework   boost_threads   12.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.44658   79.613319
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   4.0.00.377265   1.613549
   boost_date_time.framework   boost_date_time   12.1.0.0   
   dynamic-torqnative.framework   Torq Native   1   
   AdobeMPS.framework   AdobeMPS   5.8.1.44729   79.613613
   dvaui.framework   dvaui   12.1.0.0   
   ahclient.framework   ahclient   4.0.0.0   
   ICUData.framework   ICUData      gtlib_12.0.23744
   dvamarshal.framework   dvamarshal   12.1.0.0   
   Unified Extensibility Platform  uxp-3.3.7.54


Required plug-ins:

   Accented Edges 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 21.0.0, © 2014-2019 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 21.0  © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 21.0  © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 21.0  © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 21.0  © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 21.0  © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 21.0  © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 21.0.0, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 21.0.0, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 21.0.0, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 21.0  © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 21.0  © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 21.0.0, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 21.0.0, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 21.0.0, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 21.0.0, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.1.0.156 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.1.0/"
CDO: 1.62.2
        CmdN: 1.0.0
        CDP: 1.89.2

Extensions:

   com.adobe.Butler.backend  2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   New Document  3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/purchaseTypekit.html”
   Home  2.8.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.8.0/index.html?v=2.8.0.148”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

15 Messages

 • 

232 Points

9 months ago

Alright, my photoshop just fixed itself out of the blue. I don’t know how it got fixed but I have a solution if it’s happening to anyone.

You may have to reinstall macOS, make sure you get a backup, reinstall OS and load the backup in.

1 Message

 • 

60 Points

8 months ago

Same thing is happening to me what is the solution?

14.6K Messages

 • 

282.6K Points

Did you try restoring your preferences?