Photoshop 2019: Blank Progress Dialog Box Won't Go Away

Question

I've been running into an issue with a progress dialog box coming up after I've woken up my computer from being asleep. I left Photoshop open and now I have a blank dialog with Progress as the name that doesn't have Ok/Cancel and I can't X out of it.

Image httpsd2r1vs3d9006apcloudfrontnets3_images1770186RackMultipart20190104-26404-sq85bq-progress_inlinepng1546609815

Image httpsd2r1vs3d9006apcloudfrontnets3_images1770186RackMultipart20190104-26404-sq85bq-progress_inlinepng1546609815

Photoshop still has full functionality. It's just annoying to have a dialog box in the way. I close out Photoshop and restart it and it works fine.

I'm using Photoshop CC 20.0.1

Jeffrey Tranberry · Answer

I've not seen this behavior. Looks like the licensing dialog. I'm not seeing an active membership under the email address you've used to post here. Might be part of the problem.

David Tristram · Answer

not sure what Ps thinks its doing.  What platform and OS version?  (Mac/Win?)

Ana Danoski · Answer

I'm currently subscribed to the Creative Cloud All Apps plan with this email. I just signed into Adobe and getsatisfation.com to make sure it's the correct email.

I have a MSI Workstation laptop running Windows 10.

I haven't seen this issue since I posted this initially but I've also been closing Photoshop when I put my laptop to sleep.

Hope this helps!

Jeffrey Tranberry · Answer

OK. Let us know if you hit this again.

anadano · Answer

I just got this weird bug again. I woke up my computer - I had left Photoshop open - and went about answering some emails and when I re-opened Photoshop the dialog box was there.

I was able to clear my recent files to get a screenshot. I'm able to use the program like it's not there. Other dialog boxes and full screen edits like masking and field blurs.

Adobe Photoshop Family

ana_danoski

Photoshop 2019: Blank Progress Dialog Box Won't Go Away

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JeffreyTranberry

david_tristram

ana_danoski

JeffreyTranberry

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