Skip to main content
Adobe Photoshop Family

14 Messages

 • 

530 Points

Tue, Oct 24, 2017 4:08 PM

Photoshop 2018 full of bugs...

Downloaded PS 2018 and was instantly struck with bugs.  Shortcut keys only seem to work about a third of the time.  This affects everything across the board including zooming, saving, undoing, etc. The shortcut key for 'fill foreground' requires users to double tap the delete key in order for it to work.  

Things have slowed down as well.  The healing brush performs at about half the speed of PS 2017.

Adobe should be offering a way for users to downgrade back to 2017 based on everything I've experienced so far.  Note that I work professionally with PS, often spending 8hrs or more a day retouching and compositing.  These glitches and slow-downs add up to significant amounts of time and annoyances.  I'm curious to know how these bugs made it through Adobe's beta program.

Until these glitches / bugs are resolved I strongly recommend holding off on updating to Photoshop 2018. 

Responses

Champion

 • 

623 Messages

 • 

14.6K Points

3 years ago

Re: Downgrading - Look up the section "Install previous versions of apps" in here:
https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html

3 Messages

 • 

82 Points

Thanx!

3 Messages

 • 

82 Points

3 Messages

 • 

82 Points

2 Messages

 • 

94 Points

Know what I'm still using Adobe photoshop CS5 .. coz
It's really hurts me when I used Adobe Photoshop cc 2018 with many bugs & Stop responding when I try printing out.

My qoustion is
What we if we want to use Adobe Photoshop cc 2018
I good hardware? I all ready got it
Windows 10 64x least updated? I got it

So what I'm thinking !!! I'll try to use Windows 7.

I think Adobe Photoshop cc 201l8 well be fantastic on win 7 os.

3 Messages

 • 

80 Points

3 years ago

ugh.  I don't know how to do anything here.  I can't even get to my cs6 anymore.  Working on macOSSierra vers.10.12.6. IMAC late, 2015, processor 4ghz, intel corei7,40GB1867 MHZDDR3. AMD RadeonR9m395C4096mb. And this in PScs6Thanks Adobe. I downloaded CC less than a month ago.  Already very unproductive!

Adobe Administrator

 • 

14.8K Messages

 • 

284.8K Points

Quit all running versions of Photoshop to install or update. Or restart the system to make sure open Creative Cloud apps are shut down completely

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

80 Points

did that.  nothing

Adobe Administrator

 • 

740 Messages

 • 

16.4K Points

Marci are you still having trouble? It seems strange that you are getting that error without Photoshop running on your machine. Can you try the Creative Cloud Cleaner to get a clean install on your machine?

Download/instructions for Windows and Mac are available here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

Regards,
Hannah Nicollet

Adobe Administrator

 • 

14.8K Messages

 • 

284.8K Points

3 years ago

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

80 Points

3 years ago

Think the above was meant for another thread

14 Messages

 • 

530 Points

3 years ago

I'm running Windows 8.1.  Hopefully Adobe sorts out these issues soon.  I can't believe the RC made it through the beta without many of these issues coming to light.  Disappointing but hopefully resolved quickly.

Adobe Administrator

 • 

740 Messages

 • 

16.4K Points

In the meanwhile were you able to install/go back to a previous version? You stated your frustration with not being able to downgrade, but you should be able to do that without difficulty.

Max shared the helpx document above that demonstrates how to do that, but I'll paste it again here. As he said, scroll to "Install previous versions of apps"
https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html

Regards,
Hannah

1 Message

 • 

60 Points

Even i am getting the same issue, along with few bugs in Character panel, line height increases inconsistently. I am rolling back to CC 2017.

Adobe Administrator

 • 

740 Messages

 • 

16.4K Points

The issues that Carson mentioned (shortcut key & spot healing) and the line height issue (character leading) were addressed and should be resolved in the most recent update, 19.0.1. It is available for download via the Creative Cloud app.

Regards,
Hannah

14 Messages

 • 

530 Points

3 years ago

I've moved back to the 2017 version.  In my opinion PS 2018 can't be used at a professional level until Adobe has sorted out all of these bugs.  Frankly, I can't believe this version made it past the beta trials.  

1 Message

 • 

60 Points

3 years ago

I've had a script running in CC 2017 mac that would save down png's I knew in cc 2017 there was the option to save PNG compressed so I have been using the script with no issue.


set myLocalPNGOptions to {class:PNG save options, compression:5, interlaced:false}


When this has been running in 2018 my script times out suggesting saves are timing out meaning longer than 120 seconds to save.


109.8mb PSD is flattened (less a background) then saved as png. under these conditions. The time it takes to save is 123sec and compresses it to 13.7mb

If I change the setting to its default 0.


Its take 109 seconds to compress to 16.3mb this is is still much longer than it ever was on CC2017.



Testing it as normal no applescript and it reveals the problem is still there.

Medium file size setting take 107sec to a lightning drive in APFS and 150 seconds to a firewire drive in mac journaled format.

1 Message

 • 

122 Points

3 years ago

It's totally unusable with the amount of bugs I've encountered. Considering the price we all pay, this is unacceptable. 

1 Message

 • 

82 Points

3 years ago

Is anyone experiencing this issue?


when I import an image to a document, this happens every. single.time. I can't use the 2018 version of the program at all. The glitches are enormous. How the he** did this make it through beta testing? I want my money back.

Adobe Administrator

 • 

740 Messages

 • 

16.4K Points

Hi Marcy,

Sorry for your frustration. Without seeing the psd it's hard for me to understand what is happening on your file. Please send me a file you're importing to get the unexpected behavior, along with psd that it becomes when you import, and the steps you took when importing. Also what OS you are on and if you could copy and paste the text from Help > System Info on Photoshop.

Thank you,
Hannah Nicollet

396 Messages

 • 

6.5K Points

3 years ago

Did you get the latest fixes in 19.0.1. Under help it shows as 19.0

23 Messages

 • 

540 Points

3 years ago

On 19.1 - still full of bugs. It's extremely hard to focus on my work while fighting all these annoyances. 

1 Message

 • 

60 Points

3 years ago

Plus, it's really slow on my Surface Studio. I experience lag with the move tool, select tool (mostly selections which I want to snap to grids). The move tool (for example) takes a long time to move/select the right elements I want to move, so until the pink distance/alignment indicators disappear, I have to wait before I can do something.

4 Messages

 • 

124 Points

3 years ago

I was required to update to 18 through my CC subscription today and I've noticed SO many things that are project-breaking--if I try to change the canvas size (need to change the total image size from 72"x30" to 72"x32", not too hard, right?) it shrinks the image to about 20% and fills in the rest of the canvas with black. If I try to change the image size to fit the canvas (using the 72"x32" canvas size) the image size shows up as doubled--144"x64", even though on the screen it's occupying 20% of the canvas size.

I saved this same file as a .png to try getting around this issue by sizing it onto an entirely new canvas, and while the thumbnail looks correct, every time I open it it's . . . well, this (the first image is what it's supposed to be, the rest are consecutive attempts to open the .png file):

9 Messages

 • 

220 Points

3 years ago

IT'S AWFUL!! How you have the audacity to release this version beggars belief frankly. When opening multiple images in tabbed windows they all appear the same, the only way to get the correct image to refresh is to drag the windows from the tabs. Frequently I get a blank, grey screen when working, which results in lost hours of work. Fix it or rollback as this version is not fit for purpose.

1 Message

 • 

120 Points

3 years ago

Yeah. This is the buggiest release of photoshop I've seen in the last 10 years. Bad lag.  Selections working in conjuction with fills, brushes are behaving randomly. Like it's straight busted. :/