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Adobe Photoshop Family

18 Messages

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354 Points

Mon, Sep 5, 2016 12:33 PM

Solved

Photoshop 2015.5: Crash hangs indefinitely mixer brush

in 2 of my machines photoshop appears to hang idefinitely using mixer brush on a 16bit document with the latest version: 

steps:

create new document: file->new ->ok

change mode to 16bit image->mode->16bit/channel

select mixer brush, alt click to sample the background of the new document (or just sample something), then make a stroke in the document.

create another document: file->new->ok

 

photoshop hangs indefinitely.

 

also happens if you have the second document already open and you switch to it with the mixer brush active (instead of the last step of creating a new document)

 

another similar way to crash photoshop:

 

create new document

select mixer brush, sample the background and make a stroke in the document

change mode to 16 bit image

photoshop hangs.

Responses

Official Solution

Adobe Administrator

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14.8K Messages

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285K Points

4 years ago

Sr. Product Manager, Adobe Digital Imaging

2K Messages

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35K Points

4 years ago

I believe it's switching bit depth with the mixer brush active that's doing it. If I create or switch to documents with the same bit depth, no problem. If I create a new document and change the bit depth in the dialog from 16 to 8 bit, with the mixer brush active, then it hangs.

I'll turn in a Sample Process report and Force Quit Apple report. You might do the same. If you're on Windows, then we know it's also cross-platform. I don't know if they already know about it or not. I know some people have mentioned some kind of mixer brush issues, but I don't recall it was this issue.

18 Messages

 • 

354 Points

thanks Cristen, makes sense.
both of my machines are windows based (win 7 and 10, tested same behaviour on both).
Haven't managed to find anything about it, so I'm guessing this is still unreported.

2K Messages

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35K Points

They'll be back tomorrow, so they should see this. I couldn't find anything about it, either. 

Adobe Administrator

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14.8K Messages

 • 

285K Points

4 years ago

Fun. I can repro. We'll look into it.

Sr. Product Manager, Adobe Digital Imaging