Photoshop 20.08 and 21.0.3: Unable to import/open video files with .mov format

Question

Importing or opening video files in mov format doesn't work. The 'progress readying video format bar' stops 3/4 of the way through when importing the video.

Jeffrey Tranberry · Answer

Can you post a sample movie you're having trouble opening?

Ed Wulff-Vanderpuije · Answer

Yes. Just uploading it to youtube now

Ed Wulff-Vanderpuije · Answer

https://youtu.be/lGDJ5mkct2g here this is the clip

Jeffrey Tranberry · Answer

Can you post the original mov file to CC Files or Dropbox?

Ed Wulff-Vanderpuije · Answer

My dropbox is acting up. Just spent time explaining with someone from adobe. They said they'll try fix in the next update

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ed_wulff_vanderpuije

Photoshop 20.08 and 21.0.3: Unable to import/open video files with .mov format

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JeffreyTranberry

ed_wulff_vanderpuije

ed_wulff_vanderpuije

JeffreyTranberry

ed_wulff_vanderpuije

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ed_wulff_vanderpuije

Photoshop 20.08 and 21.0.3: Unable to import/open video files with .mov format

Responses

JeffreyTranberry

ed_wulff_vanderpuije

ed_wulff_vanderpuije

JeffreyTranberry

ed_wulff_vanderpuije

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