carlos_gordillo's profile

21 Messages


406 Points

Wed, Feb 13, 2019 4:59 AM

Photoshop 20.0.3: Crop tool issues

1.- When I make click in the canvas with crop tool selected the "thinking" cursor appears for a second; next I'm able to use it... BUT...
2.- But sometimes suddenly the crop guides don't appear (as when we make command+H). That is to say: the "extras" are not shown. I have left PS, rebooted the Mac and everything remains the same. 

IT SEEMS that if I open another file, everything works fine again (I'm not sure yet if this would be a workaround). I would appreciate any idea.


Adobe Administrator


15.9K Messages


295.3K Points

2 y ago

Is this only happening on CMYK images? If so, does opening an RGB image make the crop controls show up again?

Sr. Product Manager, Adobe Digital Imaging