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5 Messages

 • 

110 Points

Mon, Jul 16, 2012 8:47 PM

Photomerge makes PS CS5 crash!

Photoshop CS5 crashes when I try to use photomerge. Is there anyting I can do so this wont happen?? Now I can't make panorama pictures, and that's quite annoying!

It's on my laptop it doesn't work. Samsung laptop with Windows 7. It works on my stationary computer with Windows Vista. I have the same version of PS CS5 on both computers.

Can anyone help me?!

- Hedda, a norwegian hobby photographer

Responses

15.1K Messages

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195.8K Points

8 years ago

Did you install all the updates for Photoshop CS5? You should be on at least version 12.0.4 or 12.1.

5 Messages

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110 Points

Haven't installed any update. How do I do that? Maybe that's the problem. I'm at work now, so I can't see which version I have right now.

15.1K Messages

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195.8K Points

You should have automatically received notices of the updates.

Help -> Updates...

5 Messages

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110 Points

How new is that update?
I'll check it out when I'm commng home from work :)

Du you think that that can be the problem?

5 Messages

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110 Points

Chris: I have checked, and I have installed the updates.

15.1K Messages

 • 

195.8K Points

OK, then I don't know what could be causing it. The worst we saw in Photomerge was that it would fail to complete the process, not crash the application.

Do you have the details from the crash report? (faulting module, etc.)

5 Messages

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110 Points

No, it just say that Adobe Photoshop CS5 has stopped working. Windows are looking for a solution to the problem ... And then Windows doesn't find a solution, and I have to close Photoshop.