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Adobe Photoshop Family

592 Messages

 • 

11.2K Points

Wed, Nov 6, 2019 10:18 AM

Many leftovers after PS 2020 installation

Hi,

After the installation of PS 2020 you should have a look at C:\Users\<user>\AppData\Roaming\Adobe\CCX Welcome\stock\assets. A lot of temporary files (about 1 GB) are left over there. Also, you'll find in that folder a lot of useless and most often duplicated JPEG files.

Not clean, as usual.


 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

Responses

592 Messages

 • 

11.2K Points

a year ago

Ditto for C:\Users\<user>\AppData\Roaming\Adobe\CCX Welcome\ccd\assets.

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

592 Messages

 • 

11.2K Points

a year ago

Actually, these leftovers could be related to the successive installations of the Creative Cloud Desktop app (both old and new design), not to the installation of PS.

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

592 Messages

 • 

11.2K Points

a year ago

Today I found again tons of temporary files left over in C:\Users\<user>\AppData\Roaming\Adobe\CCX Welcome\stock\assets. At least, let me specify another partition for storing these files.

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

Champion

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881 Messages

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19K Points

a year ago

Hello, I know there are several tutorials in the new version, could those images be part of it? but 1 GB seems quite a lot...

592 Messages

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11.2K Points

Yes, the new version installs some samples but in any case, temporary files should be deleted after installation. But obviously, they are accumulating, version after version. A user has recently reported 74 GB of such files in these folders. Adobe have never handled seriously these cleanup problems. They behave as if they were at home on the user's system (although I wouldn't like living in such a home).

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

531 Messages

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12.2K Points

I was curious so I checked my CCX Welcome folder and the total amount adds up to only 83.3 MB. Admittedly I haven't installed the new PS 2020 yet.

Champion

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2.1K Messages

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36.4K Points

My CCX Welcome folder on Windows 10 with PS 21.0.1 installed is 191 MB and a total of 1,139 files.

592 Messages

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11.2K Points

What bothers me is not the legitimate files stored under CCX Welcome. It's the gigabytes of temporary (.tmp) files than can accumulate there. My system disk is a SSD and I don't want apps to store so many useless files there.

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

Champion

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2.1K Messages

 • 

36.4K Points

I just did a search on the entire CCX Welcome folder and no .tmp files were found. What specific type of files are you seeing? I haven't viewed any of the tutorials. Perhaps that's what's creating the temp files?

2 Messages

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90 Points

10 months ago

Can I delete the C:\Users\<myUser>\AppData\Roaming\Adobe\CCX Welcome\stock\assets content? Thanks.

592 Messages

 • 

11.2K Points

Hi,

You can for sure delete all the .tmp (temporary) files. They should not be there. The JPEG files are probably here for tutorials. If you delete them, they will come back anyway. They don't use that much disk space.

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

2 Messages

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90 Points

Oh! Now I've got it! Thanks a lot Patrick! Chears.