image adjustment reverts to original image after processing

I can't seem to post a new topic- it just sits here after I hit post a hundred times- so here is my issue:
I have a client that recently bought an Asus laptop with Win 8 on it. She is an artist so she wants to print 8x10 images on a heavy matte paper. When she prints on thinner paper, or tells it to print on "thick, plain paper" it prints the whole image. If she chooses Matte photo paper it will not print the whole image but spits out the image half- way printed. She used a lot of ink trying to trouble shoot this. I could get it to print fine on plain paper but anything else it spits it out half way.

We configured the printer for 8x10 (through Elements) but it refuses to print it all out. Now she's mad at me because I haven't solved her issue. I have no clue if it's the program, the printer or a windows 8 problem. I have a feeling it's a photoshop issue but it could be the printer as well. Ideas????

Most likely you are zoomed out and seeing the preview on the downsampled image, but the full resolution image is very noisy or black and white. Zoom in to 100% to judge the effect of your adjustments on noisy images.

Chris, if your response is to the image reverting issue, your response did not solve my problem. Zooming in only reveals just how bad the original image was, and my corrections no where in sight. The changes include font, font size, Sharpen.

Fat Horse

The changes to type are completely disappearing. It's not that they aren't good enough, and I don't see them.

E.G. I took an image off a web page. A bar graph of rainfall in my home town.
The original image is so small I can't even read it.

So I saved it, Imported it into Photoshop. Enlarged it. But sadly this step does not add additional pixels to fill out the image. The enlarged image was very blurry.

I sharpened it about 7 times. Not too bad for the bar graph. But the wording was stil pretty blurry.

So I ERASEd what I didn't like. Used HORIZONTAL TYPE to insert the words in a readable format. SAVED and SAVED AS. All I ever got to see was the original image when I went to where I saved it. The only place I see the corrected version is on the Photoshop screen.

I have PhotoShop 10.

Thanks

OK, Photoshop ELEMENTS 10. How can I be saving the image to the wrong place? Is there a wrong place? All I have to do is find where the Photoshop icon says it is HERE. And open it. But it is always the original old version.

Problem solved. When I click SAVE or SAVE AS, a window pops up with a number of choices there. I change the .xxx format from the photoshop one to a .jpeg image. And Walla! there is my doctored image.

Not that I'm aware of. I was always opening the Photoshop icon pic. But as long as it had the format of photoshop it was the original picture. It was not until I changed it to a jpeg format that it didn't "get lost" or revert to the original image.