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Adobe Photoshop Family

1 Message

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70 Points

Sun, Feb 9, 2020 8:05 PM

I have macOS Catalina 10.15 and I can't download photoshop, even when I already bought my licence.

Photoshop installer from creative cloud website hangs at 4.8% for more than 24 hrs, pls help I don't know what to do an I really need to use it. 

Responses

14 Messages

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264 Points

8 months ago

Check your library files. Press  - Go - Option and see if the file has been hidden from view -  Finder - Library - Application Support - Adobe - Adobe Photoshop - (all separated files.) I could not find my Photoshop Elements after Catalina 10.15.3 but it was already in a different filing area - ? Hope you find it in time. Otherwise, delete installer and re-install. Good luck. M

Marie Seltenrych