Hi, My Photoshop callpses all the time what sould I do or should I do nothing? I have send report.

My Photosohp dosen`t work like it should, it callapses down amedeately when I trie open the Picture. I have send report and this problem has now continued allredy few days. What should I do or should I do nothing?!

Responses

srg_7714596

74 Messages

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1.2K Points

3 years ago

Please provide more information. What OS are you running? What version of Photoshop? What do you mean by "collapses"? Does Photoshop close and need to be restarted? Does it minimize? Do you get any messages from Photoshop before or after? What file type are you trying to open? Raw? jpg, png or another type?

Steve

dmohr

Adobe Administrator

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3.5K Messages

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53K Points

2 years ago

Howdy Nina,

Are you still having this problem? Could you do as Steve asked and provide more information about both your setup and what you are encountering?

We'd like to help...

Thanks,
David

Adobe Photoshop Family

nina_mandelin

Hi, My Photoshop callpses all the time what sould I do or should I do nothing? I have send report.

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srg_7714596

dmohr

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