Eyedropper Tool no longer available on Picture Frame Filter In PS Classic Version 19.1.5

There was the option to sample image colors and match colors for a border or Picture Frame via the Eyedropper Tool when using Filter>Render>Picture Frame.  The Eyedropper Tool is no longer available and after several hours chatting with Adobe, they say they can never see that as having been an option.  I have talked to several different PS users and they say it was there and one user still has access (Mac user and I am a PC user).  Anyone out there have any ideas?