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Adobe Photoshop Family

2 Messages

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80 Points

Sat, Sep 22, 2018 6:24 PM

Drivers not working?? I run a 21ux Cintiq and it's been working like a dream until today.

21ux Cintiq Drivers aren't working and getting a new one prompts me that the device isn't connected. Any others getting this problem?

Responses

2 Messages

 • 

80 Points

2 years ago

Some details and a fix! 
I found that if you uninstall the old driver and restart fresh and then grab an older driver with the 21ux (WacomTablet_6.3.7-6) it all works like a charm. Was very worried I'd have to get  a new device or get a loaner and after another go at it on a Sunday morning, we are back in the black! Thank you reddit cool guys and gals for archiving these drivers.