2 Messages
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182 Points
Can't login to adobe forums
I can't log into the adobe forums. The screen shows I'm signed into adobe.com but after I enter my password to login to the forums I get stuck in a redirect loop. Sometimes I don't even get as far as entering my password, it starts redirecting after I hit the login button. This happens on both firefox and IE.
Responses
anastasia_chetvertukhina
1 Message
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64 Points
5 years ago
When I try to enter any forum thread, I see "This webpage has a redirect loop" error in my Chrome.
Googling showed that it's not only my issue, a lot of people are struggling opening Adobe forums.
What I tried:
1. Clean all cookies
2. Clean Adobe-related cookies only
3. Switch browser
4. Log out - log in to my account
5. Changing forum (screen) username
... but nothing helps. :(
If I logged out from my Adobe account - I'm able to read threads. Logged back in - "redirect loop" again.
Today I really needed to post a question to forums, but haven't managed to do it, and asked a rep in support chat about it. They escalated it to relevant team, so I'm waiting for updates.
Have anyone managed to solve it at all?
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