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Adobe Photoshop Family

1 Message

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230 Points

Tue, May 10, 2011 5:19 PM

Answered

Can I exchange my Windows PC license for a Mac License (or vice versa)?

Responses

Official Solution

Adobe Administrator

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14.7K Messages

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283.8K Points

9 years ago

Here are the details on how to Order an Adobe product platform swap or language swap.

Per the document, platform swaps are limited to the current version for perpetual license products (non-subscription) users.

However, subscription versions/Creative Cloud are cross-language & cross-platform for users who are interested in having access to multiple platforms and languages:

http://blogs.adobe.com/jnack/2012/05/...

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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102 Points

9 years ago

I have transitioned to a Mac from a PC. My Photoshop Elements is now useless. Why can't I use what I purchased on my Mac? From what I understand, there are other Adobe products that can be used in both formats. I would like to install Elements on my Mac and purchase Lightbox to go with it, but no dice. This makes me seriously angry!!

This reply was created from a merged topic originally titled
Mac from a PC.

Adobe Administrator

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14.7K Messages

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283.8K Points

9 years ago

What version of Photoshop Elements do you have? Lightroom is cross platform as is Photoshop Elements (as of Elements 9).

Sr. Product Manager, Adobe Digital Imaging

1 Message

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82 Points

9 years ago

I have a Windows version of PS CS5 student edition and recently bought a MAC
How do I convert my Windows software to mac ? does it cost anything. I am a noob when it comes to computers and would appreciate step by step instructions or if someone could call me even better...

This reply was created from a merged topic originally titled
Windows to Mac ? Possible ?.

1 Message

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82 Points

9 years ago

HELP! I bought Photoshop Elements 8 when i had a PC and then purchased a MAC and cannot download PSE onto my MAC...Please tell me there is a way and I'm not going to have to purchase a MAC version???

This reply was created from a merged topic originally titled
Photoshop Elements: Cannot install PSE 8 on my Mac.

3 Messages

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102 Points

9 years ago

I want to move from a Windows machine to a Mac. How can I get Photoshop CS3 and Lightroom 3.5 from one operating system to the other without buying all new software?

I can't possibly afford it.

Michael Matthews
mattcom2@yahoo.com

This reply was created from a merged topic originally titled
Photoshop/Lighroom: Trapped in Windows?.

1 Message

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62 Points

9 years ago

i have photoshop on pc but have bought a mac - how do i transfer photoshop

This reply was created from a merged topic originally titled
Can you transfer your Photoshop programme from pc to mac.

1 Message

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62 Points

9 years ago

I used to have CS5 on a PC, and my new computer is an iMac. How can I get an iMac disc to put it on my new computer?

This reply was created from a merged topic originally titled
Need new disc for new computer!.

1 Message

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62 Points

9 years ago

I bought Photoshop CS4 extended a while ago and I've had it on my HP supported by windows 7 but now I've bought a Mac and I was wondering is there a way to make it compatible with my Mac?

This reply was created from a merged topic originally titled
Photoshop CS4 compatibility for Mac.

1 Message

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80 Points

8 years ago

Similar question re Mac and Windows ---
if I buy Photoshop Elements, can I use the "2 license limit" (I think that's the case, that I can use it on 2 computers) on my new Mac computer AND on my old Windows PC computer?

2.1K Messages

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32.2K Points

Yes, your Elements license is dual platform, you can use one license for Mac and the other for PC. Lightroom also works this way. Additionally, if you have subscribed to the Creative Cloud, all Adobe products can be installed on both a Mac and PC.

2 Messages

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92 Points

8 years ago

I have a PC version of CS4-Extended, and would like to upgrade to a Mac version of CS6 via download. I've been to the upgrade page and the first thing it asks you is what version you currently have. I choose CS4-Extended and then the next field asks what platform. Heres My dilemma:

Does this field want to know which platform the current (un-upgraded) package is? Or is it asking what platform you want the upgrade to be? I don't want to pay the $199 and then have it tell me I can only upgrade to a CS6 PC version.

Also, is the previous version of the software required to be installed (obviously not possible in my case)? Or do you just need the Serial Number? Thanks very much!!

This reply was created from a merged topic originally titled
Photoshop Cross-Platform Upgrade via Download.

Adobe Administrator

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14.7K Messages

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283.8K Points

If you are upgrading to the new version, your CS4 serial should work for the "previous version" serial during the install of the Mac upgrade.

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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82 Points

7 years ago

This reply was created from a merged topic originally titled
Photoshop/Lightroom: Changing from PC to Mac.


My PC has once again crashed and now fully frustrated and I going to buy a Mac. I have purchased CS6 and Lightroom 5 which I used on the PC and both are registered. Can I download the Mac files and re-install the programs using my original serial numbers. If not what can I do other than just buy another PC which I am reluctant to do!!

Adobe Administrator

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14.7K Messages

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283.8K Points

Lightroom is cross-platform, so it will work with the same serial on a mac.

For CS6, you can order a platform swap fro Win to Mac: http://adobe.ly/PlatformSwap

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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70 Points

6 years ago

Hi,

I have a Photoshop CS4 extended student edition and I want to upgrade it to the current version for Mac. I understand from the previous information that I have to buy the upgrade from sales uk but in the webpage just seem to offer me the option to download the Photoshop creative cloud. Can I just just a normal application upgrade of CS6?. I don't want to pay for a membership.
Many thanks

2.1K Messages

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32.2K Points

Go here to buy CS6 products: http://www.adobe.com/products/catalog...

2 Messages

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70 Points

6 years ago

it seem is not possible to upgrade to Photoshop CS6 from previous versions, you have to pay full price. Is that correct?.
Thanks

2.1K Messages

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32.2K Points

Our current upgrade policies are listed here: http://www.adobe.com/products/cs6/faq...

2 Messages

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82 Points

6 years ago

This reply was created from a merged topic originally titled
Can I move my Photoshop CS5 from my Mac to my Windows based computer?.


I have been using Photoshop on my Mac but I am switching to a windows based PC.. I have done a couple of upgrades online.

I know that the license does not allow for use on both Mac and Windows. I don't want to upgrade to CS6 or the Cloud at this time.