1 Message
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70 Points
Bought Cartoons and Pop Art got no file
I paid for the add-on "Cartoons and Pop Art" for photoshop, got a recite on e-mail.
No download option were presented, in the e-mail it says "If you need help finding out how to access your purchase, please visit My-Addons, and read the 'Where to Find it' section. If you are having difficulties with the installation, see the Troubleshoot Guide."
I can't find it anywhere and when i go to the "Cartoons and Pop Art" page at Adobe Exchange it doesn't say that I own it and I can buy it even though I already have.
It is not available in my Adobe Creative Cloud desktop app ether.
What do I do?
No download option were presented, in the e-mail it says "If you need help finding out how to access your purchase, please visit My-Addons, and read the 'Where to Find it' section. If you are having difficulties with the installation, see the Troubleshoot Guide."
I can't find it anywhere and when i go to the "Cartoons and Pop Art" page at Adobe Exchange it doesn't say that I own it and I can buy it even though I already have.
It is not available in my Adobe Creative Cloud desktop app ether.
What do I do?
Responses
Rosa
546 Messages
•
12.4K Points
3 years ago
Have a look in your Downloads folder on your PC. This is an Action File.
Once you download the product file, navigate to your ”Downloads” folder. Unzip the file ”PFx-CARTOONS.zip”. This will create a folder, which contains the action file:
PFx CARTOONS.atn
LOADING THE ACTIONS IN PHOTOSHOP:
Method 1:
• Double-click the ”PFx CARTOONS.atn” file; the actions will be loaded automatically into the Actions Panel.
Method 2:
• Open Photoshop and go to the Actions Panel (if it's not visible, select: Window > Actions).
• Click the panel's menu button (at the top-right panel corner); select ”Load Actions” from the pop-up menu and load the actions file.
USAGE:
Load a photo in Photoshop; Click the Cartoonizer action; hit the Play button, located at the bottom of the Actions Panel. Follow the on-screen instructions.
Cheers
Rosa
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