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Adobe Photoshop Family

3 Messages

 • 

90 Points

Sun, Oct 14, 2018 4:37 AM

Adope Photoshop CS5 updates not being applied and error_log not found

I tried running updates from in side Photoshop CS5 (64) windows 10 and get error msg "updates could not be applied" error_log not found when I click on the error message link... 


I have installed/uninstall  and reinstalled 3 times with the same results... updates could not be installed

Responses

14 Messages

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200 Points

2 years ago

have you tried updating from the desktop app...

704 Messages

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9.4K Points

2 years ago

Install the most updated Adobe Application Manager and then try the Help>Updates again.

https://supportdownloads.adobe.com/detail.jsp?ftpID=4773

3 Messages

 • 

90 Points

2 years ago

Okay, I tried the above suggestion  and it still gave the same errors.... However, I uninstalled and reinstalled and reinstalled again without uninstalling and it worked for everything, except Adobe Extension Manager CS5.... Additionally, the error_log was not created....

704 Messages

 • 

9.4K Points

2 years ago

You can get the extension manger update from here:

https://www.adobe.com/exchange/em_updates/

3 Messages

 • 

90 Points

2 years ago

Updates to Adobe Extension Manager CS5.... completed successfully.