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Adobe Photoshop Family

2 Messages

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80 Points

Tue, May 29, 2018 12:22 AM

ADOBE PHOTOSHOP CC 2018 IS CRASHING EVERY TIME I OPEN IT

Every time that I open Adobe Photoshop CC 2018 an error box saying it can't read machine specific preferences and will set to default pops up, it loads up the last photos that are being recovered from the crash previous and then it crashes again.  I keep submitting the crash details in the box and it tells me it's found a workaround but nothing. What can I do?

Responses

4 Messages

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160 Points

3 years ago

Have you tried to reinstall it? Do a clean uninstall and then reinstall. Also make sure there are no other programs running. If all fails, try opening it in safe mode and then go to preferences to increase your scratch disk and ram dedication. Also reduce the history state... my opinion.

2 Messages

 • 

80 Points

3 years ago

Thank you.  I uninstalled and reinstalled and now it's working.