antoine_hlmn's profile

1K Messages

 • 

16.9K Points

Mon, Sep 28, 2020 2:22 PM

Lightroom Mobile: Share fails (tries to download) despite raw available (iOS/iPadOS)

Sharing fails:

 

despite having the raw locally:

 

Responses

Official Solution

Adobe Administrator

 • 

10.7K Messages

 • 

141.9K Points

8 m ago

Greetings,

Updates to the Adobe Photography Products were released yesterday and include a fix for this issue. Please install the December update, restart your system and verify that you are no longer experiencing the issue.

Thank you for your assistance in reporting, providing additional information and, most of all, for your patience.

Adobe Administrator

 • 

10.7K Messages

 • 

141.9K Points

10 m ago

I am not seeing  this on my iPAd using 5.4.2 and iOS 14.7 13.7. There is a brief progress bar and then the Share dialog appears. 

 

I have set the raw file to Store locally by Album.  I have the original CR2 local and the original in the Cloud. 

 

Does your progress bar ever show movement?

(edited)