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2 Messages

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80 Points

Mon, Oct 26, 2020 7:46 PM

Solved

Lightroom Mobile (iPad) Abo booked but no usage possible

I upgraded my LR iPad version to premium in settings - Apple ID - Abos, but the LR app says: can not upgrade. How can I use the premium functions? The 4,99 € are booked.

Responses

Adobe Administrator

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8.6K Messages

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122.8K Points

a month ago

Have you:

Restarted the App?

Restarted your iPad?

Attempted to log in and log out with the Adobe ID where you booked your subscription?

Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

 • 

80 Points

Solution: cancel the booking in Apple ID Settings. Booked again directly in LR app! That worked! 👏🏻☺️
thanks for your reply!

Cheers, Lexi