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Adobe Photoshop Family

4 Messages

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120 Points

Tue, Dec 4, 2018 4:38 PM

Express: "My looks" are gone after update to 4.12.2018

After updating to version 4.12.2018 on iOS 10, all my user created looks are gone! I have been working on and with them for over a year now, so: how can I get them back? I am logged in into my account ( also using Photoshop CC and Lightroom CC), so maybe they are somewhere in the cloud, but just not accessible after the update? Any help is greatly appreciated !

Responses

1 Message

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60 Points

2 years ago

Same problem. Also all the labels are in english now, which is not a big issue, but losing all my created looks is! They are really important to me and I put a lot of work into creating them...

4 Messages

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120 Points

2 years ago

They have just released another update - I installed it, and after starting, closing and restarting Photoshop Express, "My Looks" were there, again!