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Adobe Photoshop Family

Adobe Administrator

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11 Messages

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1.5K Points

Wed, Apr 20, 2011 7:26 PM

Answered

Why aren't document windows floating in Photoshop Elements 9.0.3?

After updating Photoshop Elements to 9.0.3, why do my document windows open as tabbed instead of floating?

Responses

14 Messages

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250 Points

9 years ago

Janet ...

If you donlt want to buy PSE10 then just uninstall PSE9 ... then install it again and donlt install the patch. The patch fixed a problem with Wacom tablets and cause the problem with float all in windows.

Wendy

6 Messages

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164 Points

Wendy,

If a Mac user uninstalls PSE and then reinstalls PSE9 from the disk, won't it be incompatible with OS X 10.7?

6 Messages

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120 Points

Wendy

How do I prevent the patch from being installed? The installation CD just runs...

11 Messages

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180 Points

Updaters/patches don't usually come on the original install disks. The patch mentioned here comes as the PS Elements 9.0.3 updater that you have to download from Adobe. Don't download it and if you do, don't install it...unless you need to fix whatever was wrong with the Wacom Tablet problem.

6 Messages

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120 Points

OK. I installed with the original disc and downloaded some upgrades without realizing what it was. Time to reinstall. Thanks!

14 Messages

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250 Points

9 years ago

Hi James ...

I'm a Mac user but its OK it really does work in Windows too ... I promise :)

Wendy

14 Messages

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250 Points

9 years ago

Hi Patrick ..

As far as I am aware both PSE8 & PSE9 are fully compatible with Lion.

PSE6 which was written for the old PPC architecture isn't compatible as it needs Rosetta and there is no Rosetta on Lion.

... if you already have PSE9 running on Lion then uninstalling and doing a reinstall should work just fine.

Regards
Wendy

11 Messages

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180 Points

9 years ago

OK, Wendy, if you say so...I use the Mac, also, that's why I needed some clarification. LOL! Good to know they were able to fix the Windows version, too. So often they don't get updates as quickly as Mac users do...OH, wait... ROTFL!!!

2 Messages

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70 Points

9 years ago

YES tabbed docs in PSE 9 is really frustrating. During a typical workday, I have to go into the 'Arrange' dropdown in tool bar to select 'Float All in Windows' approx. 20 times.
I will be uninstalling program and reinstalling from CD that DOES NOT have this 'improvement'.
Developers, please revert 'to the original behavior' in the next update package...this does not seem like a popular improvement.
Thanks for providing a place for feedback.

2 Messages

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70 Points

Thanks for your input Wendy, I just purchased PSE version 9 in August 2011, it looks like if I would have waited 1 month I could have ver. 10. Anyway, once I calmed down, I was able to find a solution while keeping the program update (and not reinstalling to 'undo' the 9.0.3 update.).

Instead of always going into the little 'Arrange' dropdown menu at top to 'float all in windows' I simply learned to grab the tabs and drag them to separate windows (similar to dragging a tab to new window in Internet Explorer 9).

This simple action works for me, and hopefully it helps some other users that prefer the freedom of floating windows.

Adobe Administrator

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15.5K Messages

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291.9K Points

Hi Superior Sauna, check with this document to see if you qualify for a free upgrade: http://kb2.adobe.com/cps/153/tn_15304...

Sr. Product Manager, Adobe Digital Imaging

14 Messages

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250 Points

9 years ago

Hi Chuck

Uninstalling and doing a reinstall will mean that the way Float all in Windows works reverts to how it used to work but only as long as you don't install the patch to fix the Wacom Tablet issue.

In PSE10 it is sorted out and Float all in Windows works perfectly :)

Wendy

29 Messages

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482 Points

9 years ago

COME ON ADOBE, SUPPORT US.

When two or more floating photographs are opened in Elements 9 Editor, the top pic very easily latches onto and sticks to the one beneath, leaving the two of them tabbed - whether one wants this to happen or not!
A single photograph can even latch onto and stick/tab to the top edge of the Editor screen, and then has to be dragged away! (Maybe some individuals want this all to happen - but I cannot for the life of me guess why! What on earth where the the programmers thinking)!

Although there is an option (Edit > Preferences > General > Allow floating documents in Editor) this does not cancel the tabbing process. The fact that this mechanism cannot be cancelled is HIGHLY, EXTREMELY, INTENSELY, INFURIATING! It seriously interferes with editing processes when several photographs are being handled simultaneously on-screen.

Please ADOBE, I am obviously not the only one who hates tabs; read the many, many, many, negative comments above!
Surely you must feel some obligation to your loyal clients who have supported you over the years? The friendly thing to do would be to correct this annoyance. PLEASE offer an update to Element 9 that will provide an OPTION TO CANCEL the tabbing mechanism.

All the best
Nielen Schaefer

14 Messages

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250 Points

9 years ago

Hi Nielen

Once a new version of Elements comes out then Adobe will not support previous versions. In PSE10 the behaviour has changed and the problem no longer exists.

However if you wish to fix it in PSE9 then the solution is quite simple ... all you do is:

Uninstalling then do a reinstall this will mean that the way Float all in Windows works reverts to how it used to work but only as long as you don't install the patch to fix the Wacom Tablet issue.

Wendy

29 Messages

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482 Points

9 years ago

Hi Wendy

Thanks for coming back to me. I appreciate you time.

Sorry to report, but the "quite simple solution" of removing and then re-installing Elements 9 (which I did from my, purchased, legitimate, Adobe Elements 9 CD) makes no difference at all.

The INFURIATING tabbing of a photograph to the top edge of the screen, or of two photographs sticking and becoming tabbed to one another persists! ! ! With no option to cancel it! ! !

I never downloaded the patch 9.0.3, so my version of Elements 9 is original and virginal. (Is it possible that the patch was downloaded from the Internet without my knowing of it? If that is the case, is it hiding in my computer somewhere? How the hek do I remove it?).

When I re-installed my Elements, all my personalized settings were maintained, which surprised me - I would have thought that a new installation would have loaded a brand-new original copy!? (I didn't re-install over my existing Elements 9 - I first removed/deleted it completely before re-installing anew).

Seems to me that this problem clearly lies within Elements 9 itself. From your earlier comments above you seem to imply that the new Elements 10 works in the same way as 9. If that is the case, then 10 is very definitely to be avoided. I certainly won't upgrade, not until Adobe removes, or provides a cancelling option against, this stupidity.

Keep well
Nielen

11 Messages

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180 Points

9 years ago

Nielen,
If you don't remove the plist Elements will simply use those settings, again. If you do remove them, it will automatically create a new default file. You can simply move the plist to your Desktop and then delete it AFTER making sure you have everything setup as you want it and that it is working properly.

It might be best to not only remove the app but everything you can find that Adobe installs. Of course, you absolutely need to write down (create a file for) your registration info... ;-)

Or, do what Adobe would like, just pay for the new version. :headbash: I think it is clear that they are never going to correct this problem in version 9. BTW, welcome to the Beta Testers Club :rolleyes:

29 Messages

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482 Points

9 years ago

Hi Wendy

Pleased to hear from you. . . But at my level of IT ignorance you seem to be talking a foreign language.
Remove the plist. (What on earth is this and how to remove it)?
Remove everything that Adobe has installed. (Including Reader 9.5, and who knows what else)?
Create a file for your Registration Info. (Seems to me I could be heading into dangerous territory here)!

So my new questions:
Should I take my computer to my local computer shop and ask their geeks to do as you recommend (at a cost to me of course) - then ask them to re-install my Elements 9 anew?
If I do so, are you saying with CERTAINTY, that PHOTOGRAPHS ON THE EDITOR SCREEN WILL NO LONGER STICK/TAB TO THE TOP EDGE OF THE SCREEN, OR LATCH/TAB ON TO EACH OTHER, and that my Elements 9 it will then function, in this regard, as it did previously in versions 8, 7, and 6?!

If you are not absolutely certain, then please say so. I don't want to waste my money or time. (The fact that this tabbing problem existed from the very first moment that I originally downloaded and installed my Adobe CD, seem to indicate to me that tabbing is an inherent shortcoming of Elements 9)?

Sincerely
Nielen

14 Messages

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250 Points

9 years ago

Hi Nielen ...

For the moment forget about all those other things that you mentioned plist etc etc.

... are you sure that when you go into the Preferences>General you have allow floating documents in full Edit Mode checked ??

Now open an image and make sure that you do Window>Images>Cascade. Next Do Window>Images Float All in Windows.

Close down Elements, restart Elements and see if it is still tabbing them ?

Wendy

29 Messages

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482 Points

9 years ago

Hi Wendy
You reply to me very quickly - you must be on the same time zone as South Africa. (With American contacts, there is often a two-day delay, or longer).

When I mentioned the limits of my own IT knowledge, I should put that into context. I have been using computers since 1980, so I regard myself as computer literate - but of course there are degrees of literacy!

More significantly, I have been using various versions of Elements since 2005, so I know the program well, to the extent that I have been helping colleagues at my local Camera Club with their Elements issues and have provided tuition in many of its functions.

So yes, the basic set-up of; Edit > Preferences > General > Allow floating docs in Editor window, is ticked. (As is; Save panel locations).

Going to the Editor screen as you suggest, and using Window > Images > Cascade. And then, > Float all in Windows, this simply counters the effect of > Consolidate all to tabs. There is no effect on the automatic tabbing process - even if Elements is thereafter closed and re-opened.
(When I say one pic sticks/tabs to another, this only happens of course in a particular position as a blue line appears. Otherwise, if one is careful, pics can be moved one over another)!

You haven't yet convinced me that this tabbing issue can be permanently cancelled, or better still, permanently removed, from Elements 9! (Please tell me that it can)!

(By the way, I have examined, Editor > Help > Updates > Checking for updates, and find that the update 9.0.3 is offered, indicating that it is NOT currently installed on my computer).

Like you, I object to having to buy the new version Elements 10 - simply because of an Adobe foul-up with 9. I will rather go back to my Elements 6, which in many ways I preferred. It certainly has a better ergonomic layout on-screen.

Keep well

4 Messages

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150 Points

9 years ago

Nielen Schaefer wrote: You haven't yet convinced me that this tabbing issue can be permanently cancelled, or better still, permanently removed, from Elements 9! (Please tell me that it can)!

Exactly! There seems to be seem confusion on this point. Yes, we can set the windows to float, but we cannot set the windows to always-float and-float-no-matter-what. If you move the floating window to the wrong place, it will snap back into the tabs - and that is the important point here. And there is no way to turn off that snapping back. I want that snap-back into tabs disabled, so the windows will float no matter what I do to them, no matter where I move them. It always snaps back into the tabs (and pulls the other windows into the tabs with it) at the most inopportune time, and I don't like that I have to be obsessively careful to avoid that snap-back into tabs. I want to obsessively focus on my workflow instead.

So, it restate this, since it is the source of some confusion: right now, yes, there is the option to Float Windows, but even selecting this option does NOT prevent them from reverting to tabbed windows. If you move the floating windows wrong, they become tabs. What we want, and don't have, is the option to NEVER have tabbed windows. The Float Windows option does not give us that (at least on PSE 9 - not sure about 10).

Thanks for listening!

14 Messages

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250 Points

9 years ago

Hi ...

The original issue was that the default behaviour of opening new documents was changed (by the installation of the wacom patch) so that they ALWAYS open as tabbed, even when floating windows are enabled.

If you follow the instruction then I can assure you that behaviour will cease.

However it does not stop you tabbing documents if you wish too ... but you do have to physically move one document on top of the other then position it so that they do tab.

This is exactly the same behaviour as it was in PSE8. Continuing through in PSE9 and they still do it PSE10. If you don't want that to happen then stick with Cascade and don't move one on top of the other ... really its as simple as that.

Neil ... PSE9, if you haven't installed the patch works exactly as it is supposed to do, and exactly the same way that PSE8 does. So I certainly had no problems with that ... indeed I upgraded to PSE10 when it came out and have had to dig out older version to try and help.

Wendy :)